Building / Construction

Cyprus

Cybarco Development

Business Administration

Office Administrator

Information Technology/Computers

Job Description:Are you a detail-oriented multitasker with a passion for keeping operations running smoothly? We’re looking for an Operations Support Officer to join our dynamic team in Nicosia. In this cross-functional role, you’ll support key departments—Sales, Finance and Marketing,—ensuring seamless internal processes, compliance, and system efficiency.&nbsp;Key Responsibilities:<ul><li>Coordinate and assign incoming web and telephone inquiries to the appropriate teams.</li><li>Manage the CRM system, including property data imports, issue resolution, user onboarding and training, and system configuration.</li><li>Produce and analyze CRM-based reports for internal stakeholders and external partners.</li><li>Compile, review, and validate pricing lists to ensure accuracy and consistency.</li><li>Provide comprehensive support to the sales team, including the preparation of presentations, coordination of meetings, and communication with agents.</li><li>Organize and oversee mystery shopping initiatives to gather actionable market intelligence.</li><li>Supervise the helpdesk and complaints management systems, ensuring prompt and effective resolution of client issues.</li><li>Design and prepare professional presentations, and manage the procurement and distribution of stationery and promotional materials.</li><li>Process and monitor requests for marketing materials, ensuring adequate stock levels and timely delivery.</li><li>Deliver administrative support across departments, contributing to the smooth operation of daily business activities.</li></ul>What We’re Looking For<ul><li>Bachelor’s degree in Business Administration, Information Technology, or related field.</li><li>3–5 years of experience in operations or administrative support.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in CRM systems, Microsoft Office, and document management tools.</li><li>Excellent communication and interpersonal skills.</li><li>High attention to detail and a proactive mindset.</li><li>Team player with a collaborative spirit.</li></ul>An attractive remuneration package depending on qualifications and experience will be offered to the successful candidate.&nbsp;All applications will be treated with the strictest confidentiality. Interested applicants are required to forward their CV at <a href="mailto:vacancies@cybarco.co">vacancies@cybarco.co</a> quoting the reference number C.004.ER.25 by 24/07/2025.

Operations Support Officer

Operations Support Officer

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