Cyprus

Local Host LTD

Customer Service / Support

Real Estate Sector

Tourism Studies

Local Host. Who are we? Local Host is a leading next-generation proptech redefining the guest experience through innovative technology, creative design and a fresh approach to hospitality. We provide modern travelers and residents with a community-driven lifestyle, offering a smarter, better way to stay &nbsp;Local Host’s vision is to disrupt the short-term rental industry by revolutionizing the guest experience through a seamless blend of technology, design and traditional "Caring Hospitality", showcasing its essence on a global scale while empowering local communities and fostering a deep sense of belonging At Local Host you will:<ul><li>Act as the primary on-ground contact for housekeeping readiness, maintenance needs, and guest requests, ensuring a seamless experience.</li><li>Coordinate with housekeeping, maintenance, and guest experience teams to promptly resolve issues and maintain high operational standards.</li><li>Monitor and address any property-related concerns, ensuring listings meet company standards before guest arrivals.</li><li>Gather feedback from guests and internal teams to identify areas for improvement and report findings to management for continuous service enhancement.</li></ul> &nbsp;What we look for:<ul><li>Bachelor’s Degree in Hospitality, Tourism Management or relevant field</li><li>Proven experience in guest services or similar role</li><li>Exceptional customer service skills</li><li>Able to work under pressure</li><li>Guest focused</li><li>Flexibility</li><li>Strong organizational abilities</li><li>Strong time management and organizational abilities</li><li>Strong problem-solving abilities with a focus on customer satisfaction.</li><li>Detail-oriented and organized with the ability to manage multiple tasks simultaneously.</li><li>Ability to work independently and as part of a team.</li></ul>

Guest Experience Agent

Guest Experience Agent

RELATED JOBS