Engineering 

Cyprus

FirePro

Information Technology/Computers

Computer Science

Computer Technicians

JOB POSTING for Junior IT Support SpecialistFirePro is a global leader in the development, manufacturing, and worldwide distribution of sustainable fire suppression solutions for almost three decades. As a proud subsidiary of HALMA Plc, a UK-based FTSE 100 group of life-saving technology companies, FirePro is committed to innovation and growth. &nbsp;We are looking for a Junior IT Support Specialist to join our IT department at our headquarters' offices at Agios Athanasios Industrial Area in Limassol. &nbsp;If you’re passionate about tech, enjoy solving problems, and want to grow your IT career in a dynamic and collaborative environment — this is your opportunity!&nbsp;Requirements<ul><li>Bachelor’s or Master’s in Computer Science, IT, or a related field</li><li>Good knowledge of Windows OS, Microsoft 365, networking basics, and cloud platforms</li><li>Strong problem-solving, multitasking, and time management skills</li><li>Excellent interpersonal and communication skills in English (written &amp; spoken)</li><li>Ability to work both independently and as part of a team</li><li>It will be Considered an Advantage:<ul><li>Experience with IT support or helpdesk roles</li><li>Familiarity with Zoho, SAP Business One, or similar systems</li><li>IT certifications (e.g., CompTIA, Microsoft, Cisco)</li></ul></li></ul>Role Responsibilities<ul><li>Provide front-line support to internal users (software, hardware, and systems)</li><li>Troubleshoot and resolve IT issues (on-site and remote)</li><li>Configure and maintain computers, user accounts, software, and security settings</li><li>Support onboarding and offboarding (account setup, access control)</li><li>Set up and fine-tune hardware and software to ensure optimal performance</li><li>Log, prioritize, and update support tickets</li><li>Assist with system upgrades and rollouts</li><li>Support data backup, recovery, and cybersecurity procedures</li><li>Help implement and maintain Zoho CRM and Zoho People</li><li>Participate in IT projects, procurement, and system improvements</li></ul>Working Hours: Monday – Friday 8.30 am-5.30 pm.Benefits Package<ul><li>Competitive salary, 13th salary, bonus, annual increase</li><li>22 days paid annual leave</li><li>Provident fund and in-hospital healthcare insurance</li><li>Ongoing training and professional development</li><li>A supportive and modern working environment</li><li>Opportunity to work with cutting-edge technologies in a global company</li></ul>&nbsp;If you are interested, please send your CV and a brief cover letter to <a href="mailto:hr@firepro.com">hr@firepro.com</a>.We are excited to meet motivated individuals who are eager to grow and contribute to our success.

Junior IT Support Specialist

Junior IT Support Specialist

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