Tourism - Hotels

Cyprus

St Raphael Resort & Marina

HORECA employees

Hotel School Graduates

Supervisors

Job OverviewThe new Floor Supervisor will primarily be responsible for ensuring that the standards of cleanliness both for hotel rooms and public spaces are met. They assign tasks to the team members of housekeeping department. &nbsp;inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests.&nbsp;Main Responsibilities &amp; Duties<ul><li>Receives list of assigned rooms from head of the department and prioritizes rooms requesting early cleaning and distribute the daily tasks fairly among the housekeeping team members.</li><li>Checks the inventory of cleaning cart and adds any necessary supplies.</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Inspected rooms for quality assurance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Inspected public spaces /areas for quality assurance.<ul><li>Ensures that overall, the resort meets hotel standards with a final walkaround.</li><li>Notifies supervisor of room availability and reports any suspicious activity to security.</li><li>Ensured all team members complied with excellent Resort policies, e.g. fire and safety precautions, ect.</li><li>Responsible for assigning housekeeping staff to cater specific VIP guests needs in a timely manner.</li><li>Trained team members by using proper techniques and documentation.</li><li>Ordered supplies for hotel and kept track of daily linen counts and inventory.</li><li>Liaison between Executive Housekeeper and housekeeping team members.</li><li>Notifies maintenance department of needed maintenance or repairs.</li><li>Takes found items to designated lost and found area if guest has checked out.</li><li>Performs other related duties as assigned.</li></ul>&nbsp;&nbsp;Qualifications &amp; Experience<ul><li>At least three years’ experience in supervision positions in the field of Housekeeping.</li><li>Must speak and write Greek and English very well.</li></ul>&nbsp;Personal Characteristics<ul><li>Very good organisational and communication skills with high level of responsibility, initiative and judgement.</li><li>Detail-oriented and thorough.</li><li>Ability to remain discreet and respect the privacy of guests.</li><li>Ability to perform consistent work to the highest of standards.</li><li>Ability to interact with guests in a pleasant, friendly way.</li></ul>&nbsp;Remuneration package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive salary according to skills and experience.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong collaborative and professional development environment&nbsp;If this sounds like you, please forward your CV to hr@straphael.com&nbsp;All applications will be treated with strictly confidence. CVs and personal data will keep secured and will only be stored for current or future employment purposes.&nbsp;Only applicants that meet the above criteria will be considered and contacted.&nbsp;We care for our people, and we want them to Radiate Kindness&nbsp;

Floor Supervisor

Floor Supervisor

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