Shipping Companies

Cyprus

RPT GROUP

Secretaries

Business Administration

Customer Service / Support

Key Responsibilities:<ul><li>Be part of the Front Desk team and perform on going front desk duties.</li><li>Provide an optimal level of service and hospitality to the guests.</li><li>Act as the point of reference for tenants or owners who need assistance or information.</li><li>Respond to guests' needs and requests and resolve issues/complaints/problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by the management.</li><li>Maintain strong relationships with all other departments, administration, housekeeping, maintenance, etc.</li><li>Having a clear understanding of the rental pooling scheme and which apartments are involved.</li><li>Work closely with the internal teams to handle reservation requests, special events, etc.</li><li>Computing all client’s billings, accurately post charges to guest rooms and house accounts.</li><li>Receive and transmit/delivering messages for clients.</li><li>Assist the Property Administration with all the administration tasks related to the smooth operation of the building.</li></ul>What We’re Looking For:<ul><li>High School Diploma or Qualification in Office Administration/Hospitality Management.</li><li>Experience in a similar position for 2-3 years.</li><li>Strong working knowledge of relevant computer software including MS Office.</li><li>Outstanding customer services skills, professional verbal &amp; written communication skills in Greek, English and/or Russian/Ukraine.</li><li>Strong interpersonal and problem-solving abilities.</li><li>Highly responsible and reliable and Ability to work well under pressure in a fast-paced environment.</li><li>Strong organizational and administration skills with close attention to detail.</li></ul>&nbsp;What We Offer:<ul><li>Attractive remuneration package.</li><li>21 Paid Annual holiday leaves.</li><li>Bonus based on performance.</li><li>Be a part of a pleasant and friendly working environment.</li></ul>&nbsp;Working Hours<ul><li>Morning shift schedule (Monday – Friday) from 08:00 a.m. to 17:00 p.m.</li></ul>&nbsp;Interested candidates can apply for the job by emailing their CV at <a href="mailto:hr@lavarshipping.com">hr@lavarshipping.com</a>&nbsp;

Reception Administrator

Reception Administrator

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