Technology Industry

Cyprus

Yellow Applications

Business Consultants

CRM / Customer Experience

Information Technology

Yellow Applications is looking for a Customer Support Consultant to join our team.&nbsp;Responsible to assist clients with our Cloud Software Solutions. This is an exceptional opportunity for professionals to join a highly rewarding working environment where we help and encourage you to become an expert in technology field.&nbsp;Requirements:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good Understanding of Business Software (CRM, Business Systems, Cloud Platforms, AI)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Delivering product pre-sales demonstrations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in implementation steps as assigned·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide support and guidance to clients on how to use our software products·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor customer satisfaction and suggest improvements &nbsp;&nbsp;Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic knowledge of CRM systems and customer support·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Degree in Business, Internet Studies, Information Technology, Marketing, Digital Media or other related fields·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous experience in similar position or any other business software will be considered as an advantage·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Very good communication skills in both Greek and English&nbsp;All necessary training and system certifications will be provided as part of your onboarding process.&nbsp;We offer an outstanding compensation package plus bonus.&nbsp;To apply for this vacancy please send your CV to info@yellowapplications.com quoting “Ref: Customer Support Consultant” in the message subject.&nbsp;About Yellow Applications:Yellow Applications is a cloud-based technology solutions agency providing Business Technology Applications and Digital Marketing services.Being in the market for 23+ years, Yellow Applications team can be considered as one of the most experienced System Integration Consultants in the island with extensive experience in the provision of Business Technology solutions and Digital Transformation Strategies providing solutions on a wide range of leading business applications solutions, including Exelsys HCM Human Capital Management, Soft1 Cloud ERP/CRM, Payroll, Loyalty &amp; Rewards systems, CRM.COM Solutions and AI tools, offering state-of-the-art computerized solutions that simplify all of your business processes.More details on <a target="_blank" rel="noopener noreferrer" href="http://www.yellowapplications.com/">www.yellowapplications.com</a>

Customer Support Consultant

Customer Support Consultant

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