Leisure Facilities

Cyprus

P and P ice cream group

Customer Service / Support

IT Support, Systems and Networks

Duties and Responsibilities:<ul><li>Provide support services to the Group’s users and shops in Nicosia</li><li>Assist in troubleshooting and resolving user problems (e.g., login errors, printer issues, Outlook, Wi- Fi)</li><li>Run and handle the Group’s core business applications, such as its ERP, POS, and mobile sales platforms</li><li>Support routine maintenance of IT equipment (cleaning, updates, replacements)</li><li>Set up and configure new computers, mobile devices, handheld Android terminals, and printers</li><li>Assist in monitoring network connectivity and reporting any outages or irregularities</li><li>Help manage user accounts, passwords, and email setup (Microsoft Outlook /Office)</li><li>Support basic troubleshooting of Wi-Fi and network printers</li><li>Keep inventory records of computers, printers, and other IT assets</li></ul>&nbsp;Qualifications:<ul><li>­BSc in Computer Science, Computer Engineering, or related field</li><li>Building &amp; supporting Windows desktops (Windows 10 / 11)</li><li>Hardware &amp; generic software troubleshooting</li><li>Microsoft SQL Server</li><li>Microsoft Office and the related desktop applications</li><li>Microsoft Windows Server</li><li>Virtualization technologies (preferably VMware ESXi)</li><li>Networking fundamentals</li><li>ERP systems</li><li>POS systems</li><li>Ability to translate technical language to a non-technical audience</li><li>Analytical and methodical approach to information gathering and fault diagnosis</li></ul>&nbsp;Desirable:<ul><li>Elementary accounting knowledge</li><li>Industry recognized certifications, such as Cisco, CompTIA, Microsoft, etc.</li></ul>&nbsp;If you think this is the new opportunity for you, please apply today.&nbsp; If you are interested in applying for this position, please contact Human Resourcestel.&nbsp;&nbsp;&nbsp; 22 44 55 66e-mail: <a href="mailto:jobs@pandpicecream.com">jobs@pandpicecream.com</a>

Junior IT Support officer

Junior IT Support officer

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