Imports / Exports

Cyprus

E-CARS GROUP (CYPRUS) LTD

Store & Branch Managers

Customer Service / Support

Business Administration

<img src="/sites/default/files/inline-images/%CE%A3%CF%84%CE%B9%CE%B3%CE%BC%CE%B9%CF%8C%CF%84%CF%85%CF%80%CE%BF%20%CE%BF%CE%B8%CF%8C%CE%BD%CE%B7%CF%82%202026-02-06%20110925_0.png" data-entity-uuid="3c989b11-452f-4d98-bf69-5dbf9091400f" data-entity-type="file" width="155" height="87">FULL TIME AFTER SALES MANAGER/ WORKSHOP MANAGER&nbsp; &nbsp;The official dealership Maserati in Cyprus is seeking to recruit an experienced &nbsp;Aftersales Manager to lead and further develop its aftersales operations in Limassol by managing the daily operation of the workshop efficiently and profitably. The &nbsp;successful candidate will ensure exceptional service standards and customer &nbsp;experience, fully aligned with the prestige and values of our luxury brands.&nbsp; &nbsp;Key Responsibilities:&nbsp;<ul><li>Overall management and daily operation of the workshop and aftersales &nbsp;department</li><li>Leadership, coordination and development of technical staff and service advisors to achieve productivity and customer satisfaction targets</li><li>Ensuring compliance with brand standards and procedures and apply and monitor &nbsp;manufacturer warranty policies with certification requirements</li><li>Delivering an outstanding customer experience to high-end clientele by ensuring &nbsp;high-quality repair and maintenance work</li><li>Monitoring and optimizing KPIs, workshop productivity and profitability </li><li>Managing warranty claims, spare parts operations and service processes </li><li>Ensure technicians have the correct tools, equipment, and technical resources </li><li>Coordinate with the Parts Department to ensure timely availability of spare parts </li><li>Identify staff training needs and coordinate technical and manufacturer training </li><li>Maintain company’s quality standards and Health &amp; Safety regulations at all times</li></ul>Required Qualifications:&nbsp;<ul><li>Proven experience as an Aftersales Manager or Workshop Manager in the automotive sector</li><li>Strong understanding of workshop operations and aftersales processes </li><li>Able to prioritize tasks in a fast-paced environment</li><li>Previous experience with premium or luxury automotive brands (highly &nbsp;desirable)</li><li>Strong technical knowledge of passenger vehicle diagnostics, maintenance, and &nbsp;repairs</li><li>Leadership skills with the ability to manage and motivate teams&nbsp; </li><li>Excellent communication and customer-oriented, results-driven mindset </li><li>Very good computer skills (MS Office, Outlook and workshop systems) </li><li>Excellent knowledge of Greek and English is required</li><li>Valid Driving Licence</li></ul>&nbsp;How to Apply:&nbsp; Interested candidates should submit their CV and a short cover letter at: &nbsp;<a href="mailto:backoffice@e-carscyprus.com">backoffice@e-carscyprus.com</a>&nbsp; &nbsp;All applications will be treated as strictly confidential.

Aftersales Manager / Workshop Manager - Maserati

Aftersales Manager / Workshop Manager - Maserati

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