Forex / Trading

Cyprus

Customer Service / Support

Where Talent Meets Opportunity: Summer Internship Program&nbsp;&nbsp;&nbsp;Are you on the verge of completing your undergraduate or postgraduate studies, eagerly&nbsp;anticipating&nbsp;your transition into the professional realm?&nbsp;&nbsp; &nbsp;XM proudly announces its summer internship program for&nbsp;2026, meticulously crafted to welcome final year graduating students and offer them a gateway to their first hands-on experience in their chosen field of study and passion.&nbsp;&nbsp;Embark on a transformative&nbsp;9-week journey, facing real-world challenges and sharpening your skills in a fast-paced and international working environment. Throughout this journey,&nbsp;you'll&nbsp;have dedicated&nbsp;XMers&nbsp;by your side, serving as your professional&nbsp;buddies&nbsp;and mentors.&nbsp; &nbsp;As an intern within our vibrant&nbsp;Big-Fair-Human&nbsp;organisation,&nbsp;you'll&nbsp;have exclusive access to customised workshops and interactive learning activities. Engage in dynamic project stand-ups, actively contribute to project success, and get a taste of&nbsp;#LifeatXM&nbsp;vibes. Moreover,&nbsp;you'll&nbsp;have the opportunity to&nbsp;acquire&nbsp;valuable insights into good practices and tips related to refining your resume, mastering interviews, and navigating the job market landscape.&nbsp;&nbsp;Program Details:&nbsp;&nbsp;<ul><li>Duration:&nbsp;8/06/2026&nbsp;–&nbsp;07/08/2026&nbsp;</li><li>Days/Hours:&nbsp;Monday to Friday / 40 hours per week&nbsp;</li><li>Location:&nbsp;Limassol&nbsp;Office&nbsp;(Full-time&nbsp;office based)&nbsp;</li></ul>Deadline for applications:&nbsp;15/03/2026&nbsp;Internship seats are limited. Apply now!&nbsp;&nbsp;About the&nbsp;Role:&nbsp;As a Customer Experience Intern, you will support the CX team in&nbsp;providing&nbsp;exceptional service across multiple communication channels, including live chat, email, and telephone.&nbsp;You will&nbsp;engage with clients professionally, respond to inquiries, and help ensure&nbsp;a high level&nbsp;of customer satisfaction.&nbsp;&nbsp;This role offers hands-on experience in client relationship management, collaboration with internal teams, and exposure to customer-focused operations, while contributing to team goals and learning industry best practices. This internship is designed to be a learning-focused opportunity for students or recent graduates to build practical customer experience skills and understand customer service processes, work effectively in teams, and manage tasks with deadlines while developing professional skills.&nbsp;&nbsp;Main&nbsp;requirements:&nbsp;<ul><li>Final year&nbsp;or postgraduate students&nbsp;in&nbsp;the&nbsp;academic&nbsp;fields of&nbsp;Business Administration/Marketing/Public Relations/Psychology/Economics&nbsp;or&nbsp;any&nbsp;other relevant field.&nbsp;</li><li>Minimum&nbsp;academic&nbsp;requirements:&nbsp;<ul><li>Cyprus and Greece Universities:&nbsp;GPA&nbsp;7.5/10&nbsp;</li><li>UK Universities: Degree classification 2:1&nbsp;</li><li>Private Universities in Cyprus:&nbsp;GPA&nbsp;3.5/4&nbsp;</li><li>US Universities: GPA 3.3/4&nbsp;</li></ul></li><li>Copy of academic transcripts is&nbsp;a must&nbsp;&nbsp;</li><li>Excellent computer literacy, with experience using chat tools, email, and Microsoft Office &nbsp;</li><li>Ability to use CRM systems will be consider as an advantage&nbsp;</li><li>Previous&nbsp;experience in a related customer support or customer-facing role is&nbsp;considered an advantage&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;in English&nbsp;</li><li>Knowledge of any&nbsp;additional&nbsp;language will be considered as an&nbsp;advantage&nbsp;</li><li>People-oriented person with excellent interpersonal skills&nbsp;</li><li>Proactive problem-solver with a solution-oriented mindset&nbsp;</li><li>Strong communication&nbsp;and teamwork skills&nbsp;</li><li>Adaptability and willingness to learn&nbsp;</li><li>Growth&nbsp;and curious mindset&nbsp;</li></ul>&nbsp;What's&nbsp;in it for you:&nbsp;<ul><li>&nbsp;Unlock the potential to secure a full-time employment offer.&nbsp;</li><li>Embark on a rewarding journey with our paid internship program.&nbsp;</li><li>Dive into the dynamic world of the FinTech industry with immersive, hands-on experience.&nbsp;</li><li>Benefit from invaluable mentorship provided by subject matter experts&nbsp;</li><li>Contribute to impactful projects that make a difference&nbsp;</li><li>Expand your professional network by connecting with industry experts&nbsp;</li><li>Develop essential business skills,&nbsp;establish&nbsp;a competitive advantage, and elevate your career prospects in the job market.&nbsp;</li></ul>&nbsp;Please visit our website&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://jobs.eu.lever.co/xm/8996b879-07ca-4936-9c70-37e9d892ee62?lever-origin=applied&amp;lever-source%5B%5D=Ergodotisi">HERE</a>&nbsp;to submit your online application for this positionAll applications will be treated with strict confidentiality!&nbsp;

Customer Experience Officer - Intern

Customer Experience Officer - Intern

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