Computer science 

Cyprus

Logicom Public Ltd

Business Administration

Procurement & Supply Chain

Business Development / Partnerships

Job OverviewWe are seeking a detail-oriented and proactive professional to manage the full cycle of renewal of service/ maintenance contracts with our end-customers, including the relevant purchasing of the products and services.The position requires a committed and hard-working professional who is willing to learn and grow within this role.&nbsp;Duties &amp; Responsibilities<ul><li>Acting as the point of contact for the full cycle of Contract Renewal and Maintenance for end-customers and vendors.</li><li>Developing maintenance plans for existing and newly onboarded clients for their installed base.</li><li>Ensuring maintenance contracts to be renewed on-time as per the quality control standards (internal and vendor metrics).</li><li>Keeping close collaboration with Sales and Technical Teams to create in a timely manner all required maintenance quotes, achieving renewal and upsell targets.</li><li>Updating maintenance logs (historic data/ under support/ end of support) for our customers’ installed base.</li><li>Updating existing contracts with new equipment and software, purchased by the customers during a maintenance period.</li><li>Following up with customer orders and converting them into maintenance support contracts with the required Service Level Agreements (SLAs).</li><li>Generating cost effective quotes for renewals to the vendors.</li><li>Assessing procedures and making recommendations for improvement.</li><li>Creating Purchase Orders (POs) using the vendor specific application portals and Sales Orders (SOs) and contracts in the ERP system according to the signed agreement.</li></ul>Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business Administration or any other relevant field.</li><li>Exposure to IT/ Technology Integrator environment will be considered an advantage.</li><li>Advanced use of Microsoft Excel is required.</li><li>Fluency in both Greek and English.</li><li>Strong organizational and communication skills.</li><li>Ability to work in a high pressure and fast-paced environment.</li></ul>RemunerationAn attractive remuneration package will be offered to the successful candidate according to qualifications and experience.&nbsp;Equal Employment OpportunityLogicom is committed to provide equal employment opportunities for all regardless of their race, color, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.&nbsp;DisclaimerWe reserve the right to remove the announcement at any point in time when a satisfactory number of applications has been received.&nbsp;Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.&nbsp;You can also apply by sending your CV directly to <a href="mailto:careers@logicom.net">careers@logicom.net</a> or by calling at 22551178 or through the company's careers page: <a target="_blank" rel="noopener noreferrer" href="https://www.logicom.net/careers/services/logicom-solutions/contract-renewal-and-maintenance-specialist-logicom-solutions-nicosia-cyprus/">Contract Renewal and Maintenance Specialist - Logicom Solutions - Nicosia, Cyprus - Logicom Group</a>

Contract Renewal & Maintenance Specialist, Logicom Solutions

Contract Renewal & Maintenance Specialist, Logicom Solutions

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