Employment Agencies

Cyprus

Manpower Cyprus

Banking, Insurance & Financial Services

Back Office Support

Manpower Cyprus, on behalf of our client, a leading Fintech Group in Cyprus, is seeking to recruit an experienced and dynamic Operations Assistant Manager for an onsite role in Nicosia.&nbsp;The successful candidate will oversee daily business fintech operations, optimize back-office and on-boarding processes, and lead high-performing teams to deliver exceptional client support.&nbsp;Key Responsibilities<ul><li>Lead, mentor, and manage the back-office and customer support teams to ensure seamless daily operations</li><li>Oversee the end-to-end client on-boarding process to ensure compliance and a smooth customer journey</li><li>Direct vendor management activities, including coordinating hardware and terminal installations through third-party partners</li><li>Supervise daily account reconciliations and ensure accuracy across financial operations of clients</li><li>Act as the main escalation point for complex client and customer support inquiries.</li><li>Design and implement process improvements to enhance efficiency across banking and fintech operations</li><li>Collaborate with internal and external stakeholders to align operational workflows with the company's strategic goals</li></ul>&nbsp;Candidate Profile<ul><li>Current or recent experience at an Assistant Manager or Manager level within the banking or fintech sector</li><li>Strong comprehensive understanding of banking operations, financial transaction processes, and customer support ecosystems</li><li>Proven track record of successfully managing and developing operational teams</li><li>Hands-on experience with vendor management, SLA monitoring, and third-party coordination</li><li>Highly organized with strong problem-solving skills and a customer-centric mindset</li><li>Excellent communication skills with fluency in Greek and English</li></ul>&nbsp;What We Offer<ul><li>Competitive compensation package tailored to the candidate's experience</li><li>Opportunity to play a key leadership role in a highly innovative and growing fintech company</li><li>A dynamic, modern, and professional work environment in Nicosia, Cyprus</li></ul>How to Apply:&nbsp;Interested applicants should apply to the following link:&nbsp;https://ffi.sh/2tZAM&nbsp;Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.

Operations Assistant Manager

Operations Assistant Manager

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