Tourism - Hotels

Cyprus

Sunrise Hotels Ltd

Hotel Management / Administration

Sunrise Hotels own and operate 5 hotels in the centre of Protaras, Cyprus: Sunrise Pearl Hotel &amp; Spa, Sunrise Beach Hotel, Sunrise Gardens Hotel, Sunrise Oasis Hotel &amp; Waterpark and Sunrise Jade Hotel with the addition of the brand-new Sunrise Emerald opening in 2026.&nbsp; In addition, Sunrise Hotels operate a wide range of à la carte restaurants across Protaras, offering international dining experiences.&nbsp; To support the continuous efforts to improve quality, Sunrise Hotels are looking to recruit: Guest Relations Manager Requirements: •&nbsp;&nbsp;&nbsp;&nbsp;Degree in Hotel Management or Tourism related Degree •&nbsp;&nbsp;&nbsp;&nbsp;Previous working experience in a hotel chain or luxury hotel •&nbsp;&nbsp;&nbsp;&nbsp;Good knowledge of MS Office (Word, Excel Spreadsheets)&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Excellent knowledge of Greek and English Language •&nbsp;&nbsp;&nbsp;&nbsp;Good knowledge of German or Russian language will be considered as an advantage •&nbsp;&nbsp;&nbsp;&nbsp;Professionalism and Responsibility •&nbsp;&nbsp;&nbsp;&nbsp;Excellent Communication Skills and Strong Organizational Skills&nbsp;Duties: •&nbsp;&nbsp;&nbsp;&nbsp;To handle guest requests and act as a main point of contact for enquiries •&nbsp;&nbsp;&nbsp;&nbsp;To handle guest feedback and complaints and prepare reports •&nbsp;&nbsp;&nbsp;&nbsp;To coordinate with Front Office, Housekeeping, F&amp;B and other departments •&nbsp;&nbsp;&nbsp;&nbsp;To assist with special events and guest celebrations •&nbsp;&nbsp;&nbsp;&nbsp;To help achieve the hotels’ quantitative and qualitative objectives&nbsp;Remuneration Package: •&nbsp;&nbsp;&nbsp;&nbsp;Monthly salary, based on qualifications •&nbsp;&nbsp;&nbsp;&nbsp;Annual Leave •&nbsp;&nbsp;&nbsp;&nbsp;13th salary, annually, one salary, proportionated to the period worked •&nbsp;&nbsp;&nbsp;&nbsp;Excellent work environment •&nbsp;&nbsp;&nbsp;&nbsp;Customized vocational training and development programs Please send your CV to <a href="mailto:hr@sunrise.com.cy">hr@sunrise.com.cy</a>. All applications will be treated in strict confidence. &nbsp; &nbsp;

Guest Relations Manager

Guest Relations Manager

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