Tourism - Hotels

Cyprus

Wavemaker Hospitality

Customer Service / Support

Receptionists / Front Desk Officers

Job Summary&nbsp;The Golf Reception Assistant plays a key role in ensuring an exceptional experience for all the players /customers. The primary responsibilities include greeting and welcoming&nbsp;visitors, managing bookings and tee times, handling inquiries about the course and&nbsp;services, and helping with check-ins and check-outs. The assistant will be responsible&nbsp;promote and sell items in the Golf Shop, including apparel, accessories, and golf equipment while providing product knowledge and recommendations to&nbsp;customers.&nbsp;Key Duties/Responsibilities:&nbsp;⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Meeting and greeting all clients entering the Golf Reception in a timely manner.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for the input of last-minute golf reservations via the reservations systems&nbsp;⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stay up to date with the latest rates, procedures, and special offers.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist in upselling to the local market.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answer all phone lines into the Golf Reception using a phone managing software in a timely &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;manner.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Updating and maintaining the retail stock displays and stores.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assisting clients with retail items, retail sales and upselling the products.&nbsp;&nbsp;Requirements and Qualifications:&nbsp;⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent knowledge&nbsp;of&nbsp;English,&nbsp;both written&nbsp;and&nbsp;spoken.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greek and Russian would also be beneficial.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Some knowledge and understanding of Microsoft Office⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self-motivated, detail-oriented, and able to work independently or as part of the team.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organizational and time management skills.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and interpersonal skills.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible schedule.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A valid driving license and access to your own transport are essential for this role⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Eu citizen or an EU work permit holder&nbsp;&nbsp;Working Schedule:&nbsp;⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible 8.5-hour shifts scheduled within our operating hours of 07:00 to 20:00, including a mix of &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;early, mid, and late shifts.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;2 days off per week (not fixed)&nbsp;Benefits:&nbsp;⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Permanent all year around position.⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive compensation package which includes 13 salaries⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provident Fund⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Medical Fund⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Opportunities for career development and growth within the company⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounts for all outlets/restaurants and accommodation on Resort⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Complimentary Meal⁃&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full training will be provided&nbsp;Applications:Qualified candidates must apply to the Human Resources Department by sending their CV and job opening title to <a href="mailto:vacancies@aphroditehills.com">vacancies@aphroditehills.com</a> or apply via our company website link <a target="_blank" rel="noopener noreferrer" href="https://www.aphroditehills.com/careers/">here</a>&nbsp;All applications will be treated as strictly confidential. Only shortlisted candidates will be contacted.

Golf Reception Assistant

Golf Reception Assistant

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