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Cyprus

CTC Automotive Ltd

Customer Service / Support

Maintenance & Technical Support

IT Support, Systems and Networks

CTC Automotive Ltd, a member of the CTC Group operating in the automotive and engineering sector, is seeking a motivated, detail-oriented Junior IT Support Officer to join its IT team in Nicosia.&nbsp;This entry-level role offers an excellent opportunity for an early-career professional to gain hands-on experience in technical support, troubleshooting, and IT operations in a dynamic and fast-paced environment.&nbsp;KEY RESPONSIBILITIES<ul><li>Provide first-level technical support to end-users for hardware, software, and network issues</li><li>Install, configure, and maintain computer systems, applications, and peripherals</li><li>Respond to IT support requests via helpdesk, phone, or email in a timely manner</li><li>Troubleshoot and resolve system and network issues, including hardware and software faults</li><li>Assist in maintaining IT documentation, user guides, and system records</li><li>Support user account management (password resets, access permissions)</li><li>Collaborate with senior IT staff on projects and system improvements</li><li>Ensure compliance with IT policies, procedures, and security standards</li></ul>&nbsp;REQUIREMENTS<ul><li>Bachelor’s degree in Information Technology, Computer Science, or related field</li><li>Basic understanding of computer systems, networks, and operating systems</li><li>Familiarity with Microsoft 365 and common business applications</li><li>Strong problem-solving, analytical and organizational skills</li><li>Good communication and interpersonal skills with a customer-service mindset</li><li>Ability to prioritize and manage multiple support requests effectively</li><li>Ability to work independently and as part of a team</li><li>Willingness to learn and develop professionally in a fast-paced environment</li></ul>&nbsp;TECHNOLOGIES &amp; TOOLS<ul><li>Microsoft 365 environment</li><li>Windows 10/11 operating systems</li><li>Active Directory and Azure AD</li><li>Printers and peripheral devices</li><li>Basic network troubleshooting (connectivity, DNS, DHCP)</li><li>IT ticketing and helpdesk systems</li></ul>WHAT WE OFFER<ul><li>Hands-on IT experience in a professional environment</li><li>Training, mentoring, and career development opportunities</li><li>Supportive team culture</li><li>Competitive salary and benefits package</li></ul> As part of our commitment to the protection of your personal data, please submit your CV through <a target="_blank" rel="noopener noreferrer" href="http://www.ctcgroup.com/careers">www.ctcgroup.com/careers</a> by the 6th of June 2026. We will only contact you if you have been selected as a potential candidate for this position. All applications will be treated with confidentiality.

Junior IT Support Officer

Junior IT Support Officer

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