Job Description

🚨 We’re Hiring! | Store Manager – Miele Hellas
🏬 Location: Nicosia, Cyprus
📅 Type: Full-time

Are you an inspiring team leader with a passion for premium customer service, strategic sales growth, and team coaching? Miele Hellas is looking for a Store Manager who will lead by example and ensure operational excellence across our store network, embodying our values and premium philosophy.

✨ Your responsibilities

📊 Sales & Operations Excellence

• Lead and represent the Miele brand across all store touchpoints
• Provide strategic direction and clear vision for store goals and performance
• Coach teams to attract, engage and retain VIP clientele
• Define, implement, and monitor store action plans to achieve sales targets
• Track and optimize KPIs to ensure turnover and goal achievement
• Identify local market opportunities and implement growth actions
• Maintain a strong client-centric culture across all store operations
• Stay updated on trends, products & competitors, sharing insights with the team
• Collaborate with marketing, HR, and logistics to align store strategy with company vision

💡 Coordination & Customer Experience

• Ensure sales processes and operational procedures are consistently applied
• Offer direct support in handling customer issues, elevating service quality
• Safeguard premium customer journeys across all touchpoints

🧑‍🤝‍🧑 Team Leadership & People Development

• Monitor team performance, set goals, and coach towards excellence
• Inspire and empower team members to unleash their full potential
• Cultivate future leaders and build strong internal succession pipelines

🎯 What You Bring

🎓 Bachelor’s Degree- preferably in Business or Marketing
💬 Fluency in English
📆 Minimum 2 years' experience in retail sales or customer service
💻 SAP knowledge is a plus

🧠 Your Strengths

• Communication, persuasiveness, & interpersonal skills
• Commercial acumen and results orientation
• Passion, energy, and resilience
• Leadership & coaching ability
• Innovation and problem-solving mindset
• Deep commitment to customer excellence

🌍 Why Miele?

At Miele, we lead with quality and act with purpose. We offer:
• 💼 A premium, global brand with a strong legacy
• 🏆 Performance-based rewards
• 🏥 Private healthcare
• 🎁 Product discounts

👉 Ready to lead with purpose and make a lasting impact?
Apply now and become part of a team that strives for “Immer Besser” — Forever Better.

How to Apply

Please send your CV at olga.oikonomidi@miele.com

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