Job Description

GAP Vassilopoulos Group one of the 25 biggest employers in Cyprus, is currently seeking to recruit a Call Centre Representative to be based in the Head Offices in Nicosia, Cyprus.

 

This role plays an important part in supporting the daily operations, ensuring that customer enquiries, transactions, and requests are handled efficiently, accurately, and in a professional manner, while maintaining high standards of customer service and compliance with company and regulatory requirements.

 

This is a great opportunity to build your career in customer service operations, working in a fast-paced environment with international exposure and continuous interaction with customers.

 

Main Duties & Responsibilities:

• Handling customer enquiries
• Processing of Transactions / Request
• Administration and Support

Qualifications & Skills:

• High School Certificate
• Fluent in English and Greek language, any other language will be considered as an advantage (Dutch, German, French, Hebrew)
• Ability to work in rotation - shift hours / Monday to Sunday
• Computer office skills, including practical skills using Microsoft Office (intermediate MS Excel & Word)
• Excellent Communication skills and pleasant personality
• Previous experience in call centre operations will be considered an advantage

What We Offer:

• Full time Job (40 hours per week - 5 days work, 8 hours shift, centre is open 08:00 - 21:00, Monday to Sunday)
• Remuneration – based on experience and qualifications
• Provident Fund after 6 months
• Continuous Training and Development
• Pleasant working environment

How to Apply

Interested applicants should forward their CV’s at careers@gapgroup.com quoting the reference code: GAP-CSWU-26. 

Please note that only shortlisted candidates whose qualifications match the requirements will be contacted.

All applications will be treated in strict confidence.
 

Soft Skills

Technical Skills

Job Categories

About Company

G.A.P. Vassilopoulos Group

G.A.P. Vassilopoulos Group was established in 1964 and is listed on the Cyprus Stock Exchange. Today it is a modern and flexible organization, among of the top 25 biggest companies in Cyprus, operating in the services arena by providing many related services under one roof as one-stop shop The Group operates via a network of over 2.000 offices and associates throughout Cyprus, the United Kingdom, Belgium, the Netherlands, Luxembourg and Israel. It employs over 1.000 highly experienced personnel who are supported by the latest technology.20 Strovolos Av., 2011 Strovolos, P.O. Box 23897, 1687 Nicosia, Cyprus.