G.A.P. Vassilopoulos Group
Nicosia, Limassol, Cyprus
Customer Service Administrators
Έλα στην ομάδα της G.A.P. AKIS EXPRESS! Αναζητούμε Customer Service Administrators στη Λευκωσία και τη Λάρνακα.
BigChange Cyprus Ltd
Nicosia, Cyprus
Implementations Officer
€1,300–1,800
Monthly salary
On-site
Work arrangement
Full Time
Employment type
Mid-Level
Seniority level
Permanent
Contract type
Job Description
📍 Nicosia, Cyprus | Full-time
Turn great software into great customer experiences.
At BigChange Cyprus, we help businesses transform the way they manage their field operations through one of the world's leading Field Service Management (FSM) platforms.
We're looking for an enthusiastic Implementations Officer who enjoys working with people as much as technology. You'll guide customers through the implementation journey, helping them successfully adopt our software and maximise its value.
What you'll be doing
As part of our Technical Team, you will:
Analyse customer business requirements and recommend suitable software solutions.
Configure and implement BigChange software based on customer needs.
Deliver customer training and support users during onboarding.
Provide consultancy on system features, workflows and best practices.
Assist customers during implementation and ensure a smooth transition.
Work closely with the Sales and Support teams to deliver an exceptional customer experience.
Identify opportunities for process improvements and system optimisation.
What we're looking for
Essential
Degree or qualification in Information Technology, Business, Engineering or a related field.
Excellent communication and presentation skills.
Strong analytical thinking and problem-solving abilities.
Customer-focused mindset with a passion for technology.
Excellent command of both Greek and English.
Good knowledge of Microsoft Office applications.
It would be great if you also have
Experience with software implementation projects.
Experience delivering customer training.
Experience working with SaaS or ERP/FSM/CRM solutions.
Why join BigChange Cyprus?
✔ Competitive remuneration package
✔ 13th Salary
✔ Provident Fund
✔ Comprehensive product training
✔ Career development opportunities
✔ Friendly, professional and collaborative working environment
✔ Opportunity to work with innovative cloud-based technology
How to Apply
Ready to make an impact?
If you enjoy helping customers succeed and want to build a career in software implementation, we'd love to hear from you.
Send your CV to admin@bigchangecyprus.com
Job Categories
Posted: 10 Jul 2026
Expires: 8 Aug 2026
Ref. No. 6993272
About Company
BigChange Cyprus Ltd
Field Service Management Software
Nicosia, Cyprus
Location
1-10 Employees
Company size
Business Consulting
Industry sector
