We are looking for a reliable, organised, and motivated Administrative & Customer Service Officer to join our growing freight forwarding and logistics company.
Key Responsibilities
Handle day-to-day administrative duties and office organisation.
Communicate with customers, agents, and suppliers via email and telephone.
Provide excellent customer service and assist with client enquiries.
Prepare quotations, invoices, and other business documents.
Perform basic accounting tasks, including data entry, invoice processing, and payment follow-up.
Maintain accurate records and filing systems.
Assist with customs and shipping documentation when required (training will be provided).
Support the team with general office and operational tasks.
Requirements
Excellent command of English (spoken and written).
Good computer skills, including Microsoft Office (Word, Excel, Outlook).
Basic accounting knowledge.
Strong organisational and time management skills.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Previous experience in an administrative or office role will be considered an advantage.
Experience in freight forwarding or logistics is beneficial but not essential.
What We Offer
Competitive salary based on qualifications and experience.
Full training and opportunities for professional development.
Friendly and supportive working environment.
Long-term career growth within a growing company.
If you are organised, detail-oriented, and enjoy working in a fast-paced office environment, we would love to hear from you.
How to Apply
By email
Soft Skills
Writing correspondence Critical observation Thinking outside the box
MAIN DUTIES AND RESPONSIBILITIESMaintaining corporate files and filingDrafting internal documents including resolutions/minutesCorrespondence with clients via email/telephoneWorking with local authorities, banks, agents worldwide, tax office, Registrar of CompaniesCompleting Regi
