Job Description

Administrative & Customer Service Officer

We are looking for a reliable, organised, and motivated Administrative & Customer Service Officer to join our growing freight forwarding and logistics company.

Key Responsibilities

• Handle day-to-day administrative duties and office organisation.
• Communicate with customers, agents, and suppliers via email and telephone.
• Provide excellent customer service and assist with client enquiries.
• Prepare quotations, invoices, and other business documents.
• Perform basic accounting tasks, including data entry, invoice processing, and payment follow-up.
• Maintain accurate records and filing systems.
• Assist with customs and shipping documentation when required (training will be provided).
• Support the team with general office and operational tasks.

Requirements

• Excellent command of English (spoken and written).
• Good computer skills, including Microsoft Office (Word, Excel, Outlook).
• Basic accounting knowledge.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Previous experience in an administrative or office role will be considered an advantage.
• Experience in freight forwarding or logistics is beneficial but not essential.

What We Offer

• Competitive salary based on qualifications and experience.
• Full training and opportunities for professional development.
• Friendly and supportive working environment.
• Long-term career growth within a growing company.

If you are organised, detail-oriented, and enjoy working in a fast-paced office environment, we would love to hear from you.
 

How to Apply

By email

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About Company

Panaleco Freight & Trade LTD