Back Office Administrator
€1,300–1,500
Monthly salary
Full Time
Employment type
Entry-Level
Seniority level
Job Description
Duties and Responsibilities
- Deal directly with clients via email and chat
- Analyse customer trends
- Prepare Daily, Weekly, Monthly client specific reports.
- Respond promptly to customer inquiries, handling and resolving them in a timely manner
- Coordinate within the CRM to close all open cases in an accurate manner
- Coordinate issues with other departments by directing requests and following up on unresolved issues to designated persons
- Always communicate and promote company products and services by providing accurate information
- Maintain client relationships and update them with changes or updates by providing a high level services at all times enhancing the company image
Requirements
- University / College Degree in Mathematics, Marketing, Business Administration or other related field
- Fluent in English any additional language will be considered an advantage
- Proficient in Office applications (Outlook, Word, Excel, PowerPoint)
- Excellent communication and organization skills
Benefits
- A competitive remuneration package will be provided to the successful candidates.
Email your CV at hr@infinserve.com
How to Apply
Please sent your CV to hr@infinserve.com
Technical Skills
Microsoft Word
Data analysis
Excel
Job Categories
Business Administration
Customer Service / Support
CRM / Customer Experience
Posted: 31 Aug 2026
Expires: 29 Sep 2026
Ref. No. 7008811
About Company
Infinserve Limited
Infinserve Limited offers outsourcing services to Fintech clients for risk management, reconciliation and reporting as well as backoffice operations.
1-10 Employees
Company size
Not Available
Industry sector
