Job Description

One of the largest group of companies in Cyprus, dealing with Air and Ocean Freight, Logistics, Courier Services, Cargo and Passenger Handling, Travel, has the following vacancy: 

 

Cargo Customer Service Officer (Larnaca Airport)

Job Ref. no.: CARGO/07-2026

 

Job description / Role

 

• Responsible for the day-to-day processing of the airfreight shipments  
• Monitor and update the status of shipments, addressing any issues that may arise.
• Oversee and coordinate the supply chain process, liaising with airlines, transport companies, and warehouse operators.
• Act as the primary point of contact for customers, responding to enquiries and providing professional support.
• Maintain strong working relationships with internal colleagues
• Ensure all documentation and system records are accurate, complete, and up to date.

  

Skills and Qualifications

 

·         Very good customer relationship management skills

·         Self-motivated with a results-driven approach

·         Able to work effectively in a team

·         Excellent written and verbal communication skills (in English and Greek)

·         Basic knowledge of Outlook, Word and Excel applications and web-browsers.

·         Although no previous experience is required, any working experience in a similar field will be an advantage.

·         Successful candidate will follow detailed, hands-on training by experienced staff.

 

Work Hours

This is a five days per week, shifts-base work (Monday to Sunday). A working schedule will be given in advance by management.

Remuneration package to the successful candidate will be based on experience or/and qualifications.

 

All candidates should send their CVs to: 

Human Resources Department / cv@airtransgroup.com

Tel.: 22559000

How to Apply

All candidates should send their CVs to: 

Human Resources Department / cv@airtransgroup.com

Tel.: 22559000

Soft Skills

Technical Skills

Job Categories

About Company

Airtrans Group Ltd

One of the largest group of companies in Cyprus, dealing with Air and Ocean Freight, Logistics, Courier Services, Cargo and Passenger Handling www.airtransgroup.com