Customer Relationship Officer
Job Description
We’re Hiring: Customer Relationship Officer
📍 Location: Limassol
💼 Employment Type: Permanent, full time
📅 Apply by: Sunday, 30/08/2026
We are looking for ambitious early career professionals to join our team in Limassol.
As a Customer Relationship Officer, you will play a key role in developing and managing relationships with business clients, supporting their business growth while delivering tailored banking solutions.
Are you ready for the challenge?
Your Impact
Analysis of financial data and business plans to formulate sustainable financing proposals for new lending and/or negotiation of restructurings of existing facilities, achieve business development and maintaining/improving portfolio quality
Identifies growth opportunities, promotes the Group's products and services and conducts cross- sales to existing and new customers to satisfy customer needs and achieve objectives
Manages and resolves customer needs/questions/complaints and responds promptly to their requests to maintain a high level of service quality in accordance with the standards of the Group.
What We’re Looking For
🎓 Academic Qualifications
- Bachelor’s degree in Accounting, Finance, Economics or other related fields.
- Master’s degree in a related field or ACCA qualification.
💼 Experience/ Knowledge
- Up to 3 years of relevant experience in accounting, finance, banking or related areas.
- Experience in analysing financial and business information.
🌟Other Skills
Eagerness to learn and develop new skills.
- Strong communication and interpersonal skills.
- Critical thinking skills.
- Strong analytical and problem-solving skills.
- Ability to manage time, workload, and multiple tasks.
- Team player with strong collaborative skills.
Advanced knowledge of Microsoft Office Suite.
Excellent written and verbal communication in both Greek & English.
What’s in it for you
💰 Total Rewards
Competitive salary - Up to €25.000 (depending on qualifications and experience)
9% Provident Fund (employer contribution) from day one
Performance bonus opportunities (discretionary)
Preferential financing rates
🕒 Work–Life Support
28 days annual leave (increases with tenure)
Sabbatical/part time options (discretionary)
🚀 Growth
Continuous learning
Personal and Professional development programs
Recognition for great work
💚 Wellbeing
Medical & life insurance
Wellbeing Program: team‑building, mental‑health, nutrition & financial guidance
Employee Assistance Line
📅 Ready to Apply?
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How to Apply
Sign in or Create an account in our 'e-recruitment System' and complete your profile. Please ensure that your CV clearly states the grades/GPA obtained for all academic qualifications listed, including your High School Diploma, Bachelor's Degree, Master's Degree, and any other relevant qualifications, where applicable, to facilitate the assessment of your application.
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About Company
Bank of Cyprus
The Bank of Cyprus Group is the leading banking and financial services group in Cyprus, providing a wide range of financial products and services which include retail and commercial banking, finance, factoring, investment banking, brokerage, fund management, private banking, life and general insurance. At 30 September 2022, the Bank of Cyprus Group operated through a total of 64 branches in Cyprus, of which 4 operated as cash offices. The Bank of Cyprus Group employed 2,955 staff worldwide. At 30 September 2022, the Group’s Total assets amounted to €26.2 bn and Total equity was €2.0 bn. The Bank of Cyprus Group comprises Bank of Cyprus Holdings Public Limited Company, its subsidiary Bank of Cyprus Public Company Limited and its subsidiaries.