FSLM Marketing Ltd
Promoters - Sales Αgents - Communication Cyprus
Βραβευμένη εταιρεία στην Κύπρο με έδρα την Λάρνακα αναζητά 4 νέους/νέες για το τμήμα επικοινωνίας, πωλήσεων και διαφήμισης.
Customer Support Representative - Greek Speaker
€1,500–1,900
Monthly salary
Limassol, Cyprus
Location
On-site
Work arrangement
Full Time
Employment type
Entry-Level
Seniority level
Job Description
Our client is a prominent leader in the iGaming entertainment sector, dedicated to delivering a highly engaging and trustworthy experience to its customers while actively redefining the future of the gambling industry.
As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You would be representing the company, thus you must possess a vibrant and responsible character, as well as the capacity to work in shifts.
Benefits
- Public holidays are paid double
- An attractive salary package, offering up to €1,900 gross monthly, depending on experience
- Monetary vouchers on Birthdays and other special occasions
- Fully equipped kitchen and in-house entertaining space
- Enrollment options for the Company’s medical and pension plans
- Monthly incentive Bonus
Other information
- Working hours: 24/07 Basis shift (08:00-16:00/16:00-24:00/24:00-08:00) including weekends
- The training for this role starts on 14 September
Responsibilities
• Effectively communicating with customers in their designated language.
• A high emphasis on quality, with particular attention to detail and accuracy.
• Providing an outstanding client experience and resolving issues on first contact.
• Resolve product and service issues by clarifying customer complaints, determining the origin of is-sues, identifying and explaining the best course of action, and following up to assure resolution.
• Responding to client inquiries via Webchat, Email, and Phone in a timely and professional way.
• Escalating requests where needed.
• Thoroughly investigating player concerns.
• Promoting a “Safer Gaming” philosophy.
• Staying UpToDate on rules, processes, and licencing needs.
• Contributing to collective effort by achieving necessary results
• Go above and beyond when engaging customers
• Taking part in the Onboarding Programs.
Requirements
• Fluent in Greek (Native)
• Proven customer service experience is welcomed but not mandatory since the company provides comprehensive in-house training.
• Strong communication/public relations along with active listening skills required.
• Customer orientation and the ability to adapt and respond to diverse sorts of characters
• Proficiency working on computers and touch typing are required.
• Ability to perform under pressure
• Accountability and conscientiousness
Note: Thank you for taking the time to apply. We will carefully review your CV and assess your fit for the role. Due to the high volume of applications, only candidates shortlisted for the next stage will be contacted. We truly appreciate your interest, and we encourage you to follow our page to stay updated on future opportunities that may align with your profile.
How to Apply
HOW TO APPLY
If you are interested, click HERE
Job Categories
Posted: 25 Aug 2026
Expires: 23 Sep 2026
Ref. No. 7006547
About Company
Work Channel Recruitment Agency
Work Channel is a boutique recruitment and HR services agency based in Cyprus, specialising in talent acquisition across high-impact industries including fintech, maritime, hospitality, and technology.
We partner with companies that operate in fast-paced, demanding environments and require more than just recruitment — they need a strategic hiring partner who understands their market.
Our strength lies in combining local expertise with an international talent network, delivering high-quality candidates that align with both business needs and company culture.
Our Core Sectors
We focus on industries where precision, speed, and industry knowledge are critical:
Fintech & Financial Services
Forex, trading firms, PSPs, crypto, compliance & risk
Maritime & Shipping
Shipping companies, ship management, operations, finance & technical roles
Hospitality & Lifestyle
Hotels, resorts, restaurants, management & front-line talent
Technology & Digital Roles
Developers, QA, data, product, IT support
This multi-sector expertise allows us to support clients with diverse hiring needs while maintaining deep market understanding.
Our Approach
At Work Channel, recruitment is strategic — not transactional.
We invest time in understanding:
- your business structure
- your hiring priorities
- your growth direction
This enables us to deliver targeted, high-quality shortlists, rather than overwhelming clients with volume.
We focus on:
- quality over quantity
- speed with precision
- long-term partnerships
What We Deliver
- Executive Search & Headhunting
- Mid & Senior-Level Recruitment
- Industry-Specific Talent Solutions
- HR Advisory & Hiring Support
From niche technical roles to leadership positions, we manage the full recruitment lifecycle.
Proven Track Record
We have successfully supported both local and international companies in building high-performing teams across our core sectors.
Our placements range from:
- Senior leadership and C-level roles
- Highly specialised technical professionals
- Operational and client-facing positions
We focus on placements that last — not quick hires.
Why Work Channel
- Strong network across fintech, maritime, hospitality & tech
- Deep understanding of the Cyprus market
- Access to both local and international talent
- Discreet, professional and relationship-driven approach
- Consistent delivery of high-quality candidates
Our Philosophy
We believe recruitment is about building long-term value.
Every placement we make is designed to strengthen both the company and the individual — creating partnerships that grow over time.
Limassol, Cyprus
Location
1-10 Employees
Company size
Employment Agencies
Industry sector
www.work-channel.com
Website
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