Olympia Ocean Carriers Ltd, an established international shipping group based in Limassol, is seeking a motivated Junior IT Support Officer to join its team and support the day-to-day I.T. operations of the Group.
Main Responsibilities
You will be responsible for:
· Providing first-line I.T. support to end users and resolving day-to-day technical issues.
· Liaising with the Company's external I.T. providers and coordinating support requests.
· Installing, configuring and maintaining PCs, laptops, printers, servers, cloud and other I.T. equipment.
· Assisting with the maintenance of the Company's network infrastructure, hardware and software.
· Performing software installations, updates and operating system upgrades.
· Monitoring the Company's I.T. infrastructure and escalating issues where required.
· Maintaining the Company's I.T. asset register and support documentation.
· Supporting user account administration, onboarding and offboarding.
· Assisting with GDPR, cyber security and information security procedures.
· Supporting I.T. projects and other ad-hoc assignments as required by Management.
Requirements
· University degree or Diploma in Information Technology, Computer Science or a related field.
· Previous experience in an I.T. support role will be considered an advantage.
· Good knowledge of Microsoft Windows, Microsoft 365 and computer hardware.
· Basic understanding of networking concepts and troubleshooting.
· Excellent communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Strong organisational and problem-solving skills.
· Fluency in English and Greek, both written and spoken.
· Eagerness to learn and develop professionally.
What We Offer
· Competitive remuneration package based on qualifications and experience.
· Provident Fund Scheme.
· Group Medical Fund Scheme.
· Annual performance bonus at Management's discretion.
· Professional, supportive and friendly working environment.
· Ongoing training and career development.
· Exposure to a modern international shipping group and the latest business technologies.
All applications will be treated with the strictest confidentiality. Only shortlisted candidates will be contacted.
Interested candidates are invited to submit their CV to gf@ooc.com.cy
