Job Description

Requirements/Qualifications:

• Fluency in both written and spoken English
• Basic computer and typing skills
• No previous experience necessary, as we provide comprehensive training

Responsibilities for the Outbound Customer Contact Department:

• Call existing customers, for feedback and offer additional products & services
• Address customer inquiries and resolve any issues
• Ensure customer satisfaction, by offering service recommendations tailored to customer needs
• Collaborate with team members

Responsibilities for the Inbound Customer Contact Department:

• Answer calls from customers who would like to place their order, by telephone
• Ensure customer satisfaction, and resolve any issues

What we offer:

• Basic Salary
• Uncapped Commission on achievable targets
• Great work environment in a supportive and collaborative team culture
• Paid Training
• Equal growth opportunities; in a multicultural environment
• Full Time positions available

Clarification:

• Candidates must have the legal right to work in Cyprus and all necessary paperwork and permits.

How to Apply

Please apply by sending your CV at recruitment@firstchoiceds.com 

Check out our website: https://firstchoicegroup.com.cy/careers/

Please use code reference EG0826 when applying.

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About Company

F.C.G FIRST CHOICE CONTACT CENTER LTD