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MCTC Marine Ltd
MCTC Marine Ltd
Nicosia, Limassol, Larnaca, Paphos, Famagusta, Cyprus

Quality and Client Support Officer

€2,000–2,500 Monthly salary
Hybrid Work arrangement
Full Time Employment type
Mid-Level Seniority level

Job Description

Here’s what you’ll be doing:

  • Ensure compliance with ISO 22000, BRC, ADR and other applicable standards
  • Plan and conduct supplier audits to assess compliance with applicable standards, regulations, and contractual requirements
  • Identify non-conformities and develop corrective and preventive action plans, ensuring effective implementation and follow-up
  • Provide consulting and advisory support to clients on improving quality systems, operational processes, and facility setup
  • Support clients in implementing best practices in quality, food safety, and compliance standards (ISO 9001, ISO 22000, BRC, ADR)
  • Deliver training sessions and guidance to client teams on quality, hygiene, and regulatory requirements
  • Monitor progress of corrective actions and ensure timely closure of audit findings
  • Manage and resolve client complaints, ensuring effective and timely solutions
  • Ensure service delivery is aligned with SLAs, contractual obligations, and quality standards
  • Support the setup, assessment, and optimisation of client facilities, ensuring compliance with operational and regulatory requirements
  • Ensure alignment of operations with food safety, hygiene standards, and HACCP principles
  • Establish, implement, and maintain the Integrated Management System (IMS) in line with ISO 9001:2015
  • Maintain and control all quality, compliance, and audit documentation
  • Coordinate internal and external audits and support certification processes
  • Monitor supplier performance and compliance levels and identify risks
  • Track and analyse KPIs related to quality, audit outcomes, and client satisfaction
  • Undertake any additional responsibilities as may reasonably be assigned, in line with the scope of the role.

You need these qualifications:

  • Fluent in English (written and verbal)
  • Proficiency in MS Office Suite
  • Proven experience in quality management, auditing, or operational consulting (supply chain, food, facilities, or similar industries)
  • ISO 9001:2015 QMS Auditor / Lead Auditor (IRCA certified)
  • ISO 22000 Internal Auditor certification
  • Strong knowledge of BRC and ADR standards (mandatory)
  • Solid understanding of food safety, hygiene, and HACCP principles
  • Experience in supplier audits and compliance assessments
  • Ability to identify non-conformities and implement corrective and preventive actions
  • Strong communication and stakeholder management skills
  • Ability to provide practical, solution-oriented recommendations to clients
  • High attention to detail with a strong compliance mindset
  • Willingness to travel

It would be nice if:

  • You have exposure to international or maritime industry.
  • Experience working with multinational or cross-cultural teams.

What we offer:

  • Attractive salary with a 13th salary.
  •  Annual performance-based bonus.
  •  Provident Fund Plan.
  • Financial Relief Program.
  • Hybrid and flexible working arrangements after initial training.
  • A modern workspace with fantastic conditions, including an in-house entertainment space.
  • Continuous learning and development opportunities.
  • Exciting company activities, including team outings, corporate events, inter-company hobby teams, and team-building activities.
  • Wellness initiatives such as yoga classes, massage therapy sessions, discounted gym memberships,and in-house nutritionist.
  • MCTC Benefit Card: including discounted prices at selected restaurants and rotisseries, discounted summer school, and many more benefits to be added.
  • Enjoy a shorter workday on Fridays, leaving more time for relaxation.
  • Fun, friendly, and talented colleagues from around the world.
  • Generous leave policy: Start with 21 days of annual leave, increasing to 25 days after 4 years, plus 2 additional paid company holidays per year.
How to Apply

Click HERE to apply.

Please submit your CV in English. We can’t wait to meet you!

Job Categories
Compliance & Regulatory Affairs Quality Assurance (Manufacturing)
Posted: 18 Jun 2026 Expires: 17 Jul 2026 Ref. No. 6986450

About Company

MCTC Marine Ltd
MCTC is a global maritime catering management and training business with a primary vision to revolutionize the quality of meals served onboard vessels. Our mission is to make a significant contribution to healthier eating habits. We are committed to delivering exceptional culinary experiences and promoting nutritious food choices for the well-being of seafarers. The primary vision of MCTC is to establish itself as the foremost provider of reliable catering services and to take a leading role in advancing and expanding maritime culinary education. We aim to revolutionize the quality of meals served on board vessels, making a substantial contribution to fostering healthier eating habits among seafarers.
Limassol, Cyprus Location
101-250 Employees Company size
Shipping Companies Industry sector
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