Job Description

Atlantica Aeneas Resort in Ayia Napa is looking for a motivated and enthusiastic Reservations Assistant to join our Reservations Department.

This is an excellent opportunity for someone looking to start or develop a career in the hospitality industry.

Job Specifications – Core Competencies:

• Excellent written and spoken English (essential)
• Good computer and IT skills (MS Office and the ability to learn hotel systems)
• Friendly, positive and professional personality
• Strong communication and organisational skills
• Attention to detail and ability to work accurately
• Ability to work well under pressure and as part of a team
• Willingness to learn and grow

Previous experience in hotel reservations or customer service is an advantage, but not essential. Full training will be provided to the right candidate.

Duties and responsibilities:

• Handle reservation requests via email and telephone
• Assist guests with booking enquiries in a professional manner
• Enter and update reservations accurately in the hotel system
• Communicate with other hotel departments to ensure smooth guest arrivals
• Provide excellent customer service at every stage of the booking process

Benefits

• Full training and ongoing support
• Competitive salary
• Career development opportunities within a leading 5-star hotel
• Professional and friendly working environment

If you are passionate about hospitality and enjoy delivering excellent customer service, we would love to hear from you.

How to Apply

Please send your Cv / Application:

Email: info.aeneas@atlanticahotels.com 

Tel.  23724000 / 23724022

Soft Skills

Technical Skills

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Atlantica Aeneas Resort