Job Description

Be Part of the Multitech Success Story

A.T. Multitech Corporation Ltd is one of the leading distributors in Cyprus, specializing in Information Technology Products, TVs, Home Appliances, Air Conditioners, Security Products and Consumables.

As an authorized distributor, Multitech proudly represents some of the world's leading brands, including AOC, ASUS, Canon, D-Link, Epson, Genius, Hewlett Packard Enterprise (HPE), HP, HPE Aruba, Hyundai, Lenovo, Maxell, Microsoft, Optoma, Panda, Philips, Phoenixtec, RICOH, Samsung, Severin, Taurus, TP-Link, Transcend and VOX Electronics.

Multitech is also an Authorized Service Centre for AOC, Canon, D-Link, Epson, HP, Hyundai, Lenovo, Samsung, TP-Link and VOX Electronics, delivering professional technical support and after-sales services across Cyprus.

As our business continues to grow, we are looking for talented and motivated professionals who share our commitment to excellence, innovation and outstanding customer service. If you're looking to build your career with a well-established and dynamic company, we'd love to hear from you.

About the Role

We are looking for an organized and customer-oriented RMA & Customer Care Administrator to join our Service Department. The successful candidate will be responsible for supporting customers throughout the after-sales process, coordinating RMA procedures, preparing quotations and orders, and ensuring the efficient handling of spare parts and customer requests.

Key Responsibilities

·        Prepare customer quotations and process spare parts orders.

·        Receive, process and coordinate spare parts deliveries and returns.

·        Support the Return Merchandise Authorization (RMA) process and maintain accurate records.

·        Respond to customer enquiries via telephone and email, providing professional after-sales support.

·        Coordinate with internal departments to ensure the timely handling of customer requests.

·        Maintain accurate documentation and update internal systems.

·        Perform general administrative duties related to the Service Department.

Required Qualifications & Skills

·        Very good command of both Greek and English.

·        Good knowledge of Microsoft Office applications.

·        Excellent communication and customer service skills.

·        Strong organizational skills with attention to detail.

·        Ability to work efficiently in a fast-paced environment.

·        Positive attitude and strong team spirit.

·        Knowledge of White Goods and IT products will be considered an advantage.

·        Previous experience in a similar administrative or customer service role will be considered an                        advantage.

What We Offer

·        Competitive salary based on qualifications and experience

·        Continuous learning and professional development opportunities

·        Career growth within a well-established organization

·        Friendly, professional and supportive working environment

Why Join Multitech?

At Multitech, our people are at the heart of everything we do. We foster a culture built on teamwork, professionalism, innovation and continuous improvement. Joining our team means becoming part of a trusted organization that values commitment, encourages professional growth and offers long-term career opportunities.

How to Apply

If you are ready to take the next step in your career, we'd love to hear from you.

Interested candidates are invited to send their CV to careers@multitech.com.cy, clearly stating the position they are applying for in the subject line of the email.

Contact Us

📞 Tel: +357 22 711300

✉️ Email: careers@multitech.com.cy

A.T. Multitech Corporation Ltd
20 Bethlehem Street
2033 Strovolos
P.O. Box 20430
2152 Nicosia, Cyprus

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About Company

A.T.Multitech Corporation Ltd

A.T. Multitech Corporation LTD is one of the biggest distributors in the fields of Information Technology Products, TVs, Home Appliances, Air Conditioners, Security Products, Mobile Phones and Consumables.