Job Description

VACANCY

Louis Hotels, a chain of 25 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional to join our team at Ivi Mare in Paphos as the Service Manager and contribute towards our commitment to excellence in hospitality.

Main Responsibilities:

• Lead the service team, provide guidance, training, and support to maintain exceptional service standards.

• Oversee the restaurants and the bars operation, ensuring impeccable service delivery.

• Ensure compliance with health and safety regulations and uphold sanitation standards throughout F&B outlets.

• Resolve any issues or complaints that guests may have, as well as any issues that arise within the department.

• Collaborate with other departments in the hotel to ensure that guests have a seamless experience.

• Report to the hotel management on departmental performance and guest feedback.

• Comply with all company-related service standards and operating procedures.

Qualifications & Experience:

• A minimum of 3 years’ experience in a similar position. 

• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.

• Strong leadership skills, with the ability to inspire and motivate a diverse team.

• Pleasant personality with excellent communication and managerial skills, team player with strong problem-solving abilities.

• Willingness to work during peak hours, including nights, weekends, and holidays.

• Proficiency in using point-of-sale (POS) systems and bar management software.

• Exceptional guest service mindset and a passion for delivering memorable experiences.

• EU Nationality or eligibility to work within the EU.

How to Apply

Applications:

Interested applicants are kindly requested to submit their Curriculum Vitae, mentioning the title of position, to the e-mail address: vacancies@louishotels.com, no later than September 9th , 2026.

***All applications will be treated in strict confidence***

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About Company

Louis Hotels Plc Co Ltd