Job Description

LOUIS TRAVEL LTD, member of Louis Group, is one of the leading companies in Cyprus with more than 90 years of experience in the travel & tourism industry. The company's divisions include Incoming Tourism Agency, Outgoing Tour Operating, Retail Travel, and Port Agency, ensuring a comprehensive range of services for both inbound and outbound tourism. Louis Travel's legacy is built on the vision of Louis Loizou, the "father of tourism" in Cyprus, who introduced tourism to Cyprus in 1935. Louis Travel continues to uphold this legacy by providing exceptional service and experiences to its clients.

We are looking to recruit a highly organized and customer‑focused Ticketing Ofiicer to join our team. The ideal candidate will support customers with travel arrangements, handle bookings across various systems, and ensure a smooth and professional reservation experience.

Key Responsibilities

• Manage reservations, bookings, and ticket issuance for flights, hotels, and related travel services.
• Provide exceptional customer service via phone, email, and in person.
• Process changes, cancellations, and reissues in accordance with company policies and supplier regulations.
• Verify travel documentation and ensure all bookings are accurate and compliant.
• Coordinate with airlines, tour operators, and service providers to secure availability and resolve any issues.
• Maintain up‑to‑date knowledge of schedules, fares, promotions, and travel policies.

• Assist with general administrative tasks within the reservations department.

   

  Requirements

• “Bachelor’s degree in Tourism Studies or a related field (e.g., Tourism Management, Hospitality).
• Strong communication and interpersonal skills.
• Excellent attention to detail and problem‑solving abilities.
• Ability to manage multiple tasks.
• Strong computer literacy (MS Office; familiarity with reservation systems preferred).
• Team‑player with a proactive and positive attitude.
• Good command of English; additional languages are considered a plus.

• Previous experience – not required

   

  What We Offer

• A dynamic and professional work environment.
• Training and development opportunities.
• Structured career development and ongoing learning opportunities.
• 13th salary and 14th salary-(which is 50% of 13th salary)
• Provident Fund
• Life insurance 

How to Apply

Interested candidates are invited to submit their CV to maria.stylianou@louisgroup.com no later than 31 July 2026.

*Please mention position applied for in the subject heading.

**All applications will be treated as strictly confidential.

***Only shortlisted candidates will be invited for an interview.

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About Company

LOUIS TRAVEL LTD