HORECA

Cyprus

PHC Franchised Restaurants Public Ltd

Customer Service / Support

Trainee Call Centre SupervisorAre you looking for a job with potential and further development? Do you enjoy speaking to customers and finding solutions? Do you love leading a team and unleash their full potential?If yes, we are the best fit for you!No need to worry because we shall take you step by step, so you will be able:<ul><li>To actively listen and assist customers with their inquiries.</li><li>Propose solutions that are win-win.</li><li>Walk customers through step by step.</li><li>Perform task and duties of an entry management position.</li><li>Interact with coaching and feedback of the team.</li><li>Get involve in areas such training and development.</li></ul>Your profile:<ul><li>You are fluent in Greek and have a strong command of English, both oral and written.</li><li>You are punctual and reliable.</li><li>You are customer service-oriented.</li><li>You enjoy working with others and being part of a team.</li><li>You love coaching and providing feedback.</li><li>You lead by example.</li><li>You are passionate about learning and developing new skills and capabilities.</li><li>You enjoy sharing your knowledge with others.</li><li>You thrive on challenges and are excited to achieve your goals.</li><li>You have a strong interest in technology.</li><li>You are enthusiastic about developing yourself in a management role.</li></ul>On our part we will:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pay your training period.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Evaluate you and give you opportunities to develop, sky is the limit!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Invest in you with continuous training and providing you all the relevant knowledge within a team of professionals.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide a lunch or dinner during working hours daily.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Give you a discount card in more than 100+ restaurants of the group.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Help you if you are a student or a parent with a more flexible schedule.&nbsp;&nbsp;&nbsp;&nbsp;You can send your CV at&nbsp;<a href="mailto:callcentrework@phc.com.cy">callcentrework@phc.com.cy</a>&nbsp;or call us at 22888260 (11:00-17:00)&nbsp;&nbsp;

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