Technology Industry

Cyprus

Mayflower

Customer Service / Support

Finance

Responsibilities:<ul><li>Monitor our automated fraud system and review suspicious users;</li><li>Chargeback handling, review, and representation;</li><li>Customer support for payments and fraud related issues;</li><li>General assistance to the Finance and Risk Department;</li><li>Rotating 24/7 Shifts.</li></ul>&nbsp;Requirements:<ul><li>Minimum 1 year of experience in Online Customer Support, Banking, Financial Services, or Online Payments is preferred;</li><li>Minimum 2 years of experience in a fraud-related role or a similar position is required;</li><li>Fluency in English is a must, additional languages ​​are advantageous.</li></ul>Desirable skills:<ul><li>Interest in online businesses and expand knowledge in online payments and fraud;</li><li>Motivated to learn, explore new things, and grow within the company;</li><li>Critical Thinker that can connect the dots with Fast Decision-Making ability;</li><li>Excellent attention to detail.</li></ul>Languages:<ul><li>Fluency in English is a must, additional languages ​​are advantageous.</li></ul>&nbsp;Conditions:<ul><li>Competitive salary based on qualifications and experience;</li><li>Developing your professional competencies through courses and/or conferences;</li><li>Full medical insurance for you and your family;</li><li>Free catering in the office, and a free cafeteria with a health bar;</li><li>Medical insurance for the whole family, mobile package, support with the purchase of a car, and covering of school/kindergartens expenses;</li><li>Big friendly community, IT international teams, corporate events, team buildings;</li><li>No dress code.</li></ul>&nbsp;Recruitment process:<ul><li>Interview with HR (30 minutes);</li><li>Technical interview (1 hour);</li><li>Test task.</li></ul>

Payments & Fraud Analyst

Payments & Fraud Analyst

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