Tourism - Hotels

Cyprus

Parklane, a Luxury Collection Resort & Spa

Office Administrator

Parklane, a Luxury Collection Resort &amp; Spa, member of Marriott International, is looking for an enthusiastic, hard-working, and ambitious professional Housekeeping Coordinator.&nbsp;About ParklaneParklane is the only internationally branded luxury beach resort in Cyprus, featuring 222 rooms, 34 suites and 18 villas, the award-winning Kalloni Spa and international branded restaurants such as Nammos Limassol and LPM Restaurant &amp; Bar. The company owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort’s premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio consisting of luxury hotels &amp; resorts and state-of-the-art developments both in Cyprus and abroad.&nbsp;Position OverviewTo ensure efficient and effective communication between the housekeeping office, floor supervisors, guests&nbsp;&nbsp;&nbsp; and other departments. Complete departmental administration and maintain records as directed.&nbsp;Key responsibilities<ul><li>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.</li><li>Assist Housekeeping management in managing daily activities.</li><li>Αct as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.</li><li>Document and resolve issues with discrepant rooms with the Front Desk and maintenance.</li><li>Prepare and distribute assignment sheets/workboards to Housekeeping staff.</li><li>Record, monitor, and update list of 'Do Not Disturb' rooms.</li><li>&nbsp;Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list.</li><li>&nbsp;Complete required housekeeping paperwork.</li><li>&nbsp;Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</li><li>Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.</li><li>Ensure adherence to quality expectations and standards.</li><li>&nbsp;Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.</li><li>Speak with others using clear and professional language; prepare and review written documents accurately and completely.</li><li>&nbsp;Enter and locate work-related information using computers.</li><li>Stand, sit, or walk for an extended period.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 4.5 kg without assistance.</li><li>&nbsp;Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;Requirements<ul><li>High School Diploma</li><li>2+ years’ experience in any housekeeping role in 4- or 5-star Hotels</li><li>Excellent Knowledge of English Language</li><li>&nbsp; Excellent Communication and Organizational Skills</li><li>&nbsp;Have a pleasant and helpful manner</li><li>&nbsp;Excellent knowledge of MS Office (especially Excel, Word, Outlook)</li><li>Excellent knowledge of Hotel Property Management Software</li><li>Customer-centric</li></ul>An attractive remuneration package will be offered to the successful candidate, according to qualifications and experience.&nbsp;Benefits<ul><li>Competitive remuneration package.</li><li>Career Growth, Training programs and professional development.</li><li>Free meals during shift.</li><li>Participation in the company’s staff events and rewards for achievements.</li><li>Discount Card for various shops, restaurants and occasional vouchers.</li><li>Referral bonus.</li></ul>Appy by sending your CV at the strictest confidence at <a href="mailto:recruitments@parklanecyprus.com">recruitments@parklanecyprus.com</a>&nbsp;Kindly note that only shortlisted candidates will be contacted&nbsp;

Housekeeping Coordinator

Housekeeping Coordinator

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