HoReCa - Restaurants / Cafes / Bars

Cyprus

Dominos Pizza 

Business Administration

Customer Service / Support

Call Center Agents

Domino’s Pizza Cyprus is a growing vibrant company, part of the dynamic Domino's worldwide pizza chain. We are looking for an experienced Call Centre Supervisor to join&nbsp;our Call Centre team.Candidates must have previous experience as a Call Centre Supervisor and must speak Greek and English.Main Responsibilities<ul><li>Daily running and managing of the call center</li><li>Setting targets for call center agents</li><li>Scheduling and organizing shifts</li><li>Preparing forecasts and budgets for the call center</li><li>Facilitating and organizing training</li><li>Management reporting</li><li>Keeping up with trends and happenings in the industry</li><li>Ensuring that customers are kept happy and satisfied at all times</li><li>Ensuring a safe and harmonious environment</li><li>Ensuring compliance with privacy laws</li></ul>Main Requirements&nbsp;<ul><li>Strong leadership skills&nbsp;</li><li>Motivation: The successful candidate is expected to devise effective motivation techniques to improve the performance of their team mates</li><li>Coaching and Mentoring: The successful candidate must be a great tutor and an excellent mentor to their team members</li><li>Hardworking: To be able to encourage their team members to work harder</li><li>Goal Setting and Achievement: The successful candidate is in charge of setting goals for others to achieve and therefore must be an achiever too</li><li>Multitasking: The successful candidate must be able to handle multiple tasks at the same time without errors and mistakes</li></ul>Interested candidates can send their CV to <a href="admin@dominos.com.cy">admin@dominos.com.cy</a>&nbsp;

Call Center Supervisor

Call Center Supervisor

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