Shipping Companies

Cyprus

MCTC Marine Ltd

Compliance & Regulatory Affairs

Quality Assurance (Manufacturing)

Here’s what you’ll be doing:<ul><li>Ensure compliance with ISO 22000, BRC, ADR and other applicable standards</li><li>Plan and conduct supplier audits to assess compliance with applicable standards, regulations, and contractual requirements</li><li>Identify non-conformities and develop corrective and preventive action plans, ensuring effective implementation and follow-up</li><li>Provide consulting and advisory support to clients on improving quality systems, operational processes, and facility setup</li><li>Support clients in implementing best practices in quality, food safety, and compliance standards (ISO 9001, ISO 22000, BRC, ADR)</li><li>Deliver training sessions and guidance to client teams on quality, hygiene, and regulatory requirements</li><li>Monitor progress of corrective actions and ensure timely closure of audit findings</li><li>Manage and resolve client complaints, ensuring effective and timely solutions</li><li>Ensure service delivery is aligned with SLAs, contractual obligations, and quality standards</li><li>Support the setup, assessment, and optimisation of client facilities, ensuring compliance with operational and regulatory requirements</li><li>Ensure alignment of operations with food safety, hygiene standards, and HACCP principles</li><li>Establish, implement, and maintain the Integrated Management System (IMS) in line with ISO 9001:2015</li><li>Maintain and control all quality, compliance, and audit documentation</li><li>Coordinate internal and external audits and support certification processes</li><li>Monitor supplier performance and compliance levels and identify risks</li><li>Track and analyse KPIs related to quality, audit outcomes, and client satisfaction</li><li>Undertake any additional responsibilities as may reasonably be assigned, in line with the scope of the role.</li></ul>You need these qualifications:<ul><li>Fluent in English (written and verbal)</li><li>Proficiency in MS Office Suite</li><li>Proven experience in quality management, auditing, or operational consulting (supply chain, food, facilities, or similar industries)</li><li>ISO 9001:2015 QMS Auditor / Lead Auditor (IRCA certified)</li><li>ISO 22000 Internal Auditor certification</li><li>Strong knowledge of BRC and ADR standards (mandatory)</li><li>Solid understanding of food safety, hygiene, and HACCP principles</li><li>Experience in supplier audits and compliance assessments</li><li>Ability to identify non-conformities and implement corrective and preventive actions</li><li>Strong communication and stakeholder management skills</li><li>Ability to provide practical, solution-oriented recommendations to clients</li><li>High attention to detail with a strong compliance mindset</li><li>Willingness to travel</li></ul>It would be nice if:<ul><li>You have exposure to international or maritime industry.</li><li>Experience working with multinational or cross-cultural teams.</li></ul>What we offer:<ul><li>Attractive salary with a 13th salary.</li><li>&nbsp;Annual performance-based bonus.</li><li>&nbsp;Provident Fund Plan.</li><li>Financial Relief Program.</li><li>Hybrid and flexible working arrangements after initial training.</li><li>A modern workspace with fantastic conditions, including an in-house entertainment space.</li><li>Continuous learning and development opportunities.</li><li>Exciting company activities, including team outings, corporate events, inter-company hobby teams, and team-building activities.</li><li>Wellness initiatives such as yoga classes, massage therapy sessions, discounted gym memberships,and in-house nutritionist.</li><li>MCTC Benefit Card: including discounted prices at selected restaurants and rotisseries, discounted summer school, and many more benefits to be added.</li><li>Enjoy a shorter workday on Fridays, leaving more time for relaxation.</li><li>Fun, friendly, and talented colleagues from around the world.</li><li>Generous leave policy: Start with 21 days of annual leave, increasing to 25 days after 4 years, plus 2 additional paid company holidays per year.</li></ul>

Quality and Client Support Officer

Quality and Client Support Officer

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