Job Description

Trainee Call Centre Supervisor

Are you looking for a job with potential and further development? Do you enjoy speaking to customers and finding solutions? Do you love leading a team and unleash their full potential?

If yes, we are the best fit for you!

No need to worry because we shall take you step by step, so you will be able:

• To actively listen and assist customers with their inquiries.

• Propose solutions that are win-win.

• Walk customers through step by step.

• Perform task and duties of an entry management position.

• Interact with coaching and feedback of the team.

• Get involve in areas such training and development.

Your profile:

• You are fluent in Greek and have a strong command of English, both oral and written.

• You are punctual and reliable.

• You are customer service-oriented.

• You enjoy working with others and being part of a team.

• You love coaching and providing feedback.

• You lead by example.

• You are passionate about learning and developing new skills and capabilities.

• You enjoy sharing your knowledge with others.

• You thrive on challenges and are excited to achieve your goals.

• You have a strong interest in technology.

• You are enthusiastic about developing yourself in a management role.

On our part we will:

·        Pay your training period.

·        Evaluate you and give you opportunities to develop, sky is the limit!

·        Invest in you with continuous training and providing you all the relevant knowledge within a team of professionals.

·        Provide a lunch or dinner during working hours daily.

·        Give you a discount card in more than 100+ restaurants of the group.

·        Help you if you are a student or a parent with a more flexible schedule.

You can send your CV at callcentrework@phc.com.cy or call us at 22888260 (11:00-17:00)

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at callcentrework@phc.com.cy.

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About Company

PHC Franchised Restaurants Public Ltd