Job Description

Cosmos Sport SA, member of JD Sports Fashion Plc, founded in September of 1982. First store opened in Heraklion-Crete and since then the network expanded 100 further physical stores in Greece & Cyprus, 5 retail brands (Cosmos Sport, Sneaker10, Slamdunk, Rundome, JD Sports) 8 on-line shops and thousands of happy customers in Greece and Cyprus. Cosmos Sport is a constantly growing omnichannel company with a strong passion for sportswear, street style and limited items. Our team consists of 1900+ highly skilled, self-motivated young people, who love sports and have a passion for innovation! We are proud that Cosmossport.gr is now the No1 on-line store in the industry also selling abroad, having been awarded for 7 consecutive years as the best online sports shop in the country in e-volution Awards. We are excited being a preferred partner for global brands like Nike, Adidas, Reebok in the SEE.
 

We are looking for a talented and passionate  Supervisor for our JD Sports Store in My Mall!

Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.

 

Responsibilities:

Customer Service

• Provide customers with excellent levels of Customer service.
• Deal with customer complaints and enquires, providing the best possible outcome.
• Ensure the personal appearance of sales staff is in line with company guidelines.
• Have an understanding of the Customer Service measuring programme.

Sales

• Ensure that targets are achieved and, where possible, exceeded.
• Monitor staff service levels in order to maximise store sales.
• Utilise in-store devices, making sure that the customer is offered the whole product range.
• Use reports to assist you in product placement of key selling lines.

 

Visual Merchandising

• Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
• Provide assistance with the maintenance of standards on the sales floor.
• Keep stock clean and presentable at all times.

 

Training & Development

• Encourage personal progression throughout your store.
• Provide assistance with the induction and training of new starters.
• Assist with the development of existing staff, ensuring that personnel completes the relevant E-Assessments.

 

Requirements

• Experience in equivalent position in Retail area (ideally in fashion, Retail Supervisor experience would be advantageous).
• Excellent Time Management skills.
• Strong verbal and written communication skills and interpersonal skills.
• Excellent use of English language and computer skills.
• Numerical and analytical knowledge to monitor KPIs.
• Passion for sports and fashion.
• Willingness to learn and tackle new challenges.

 

Benefits

• Competitive compensation package, with salary increases based on performance & performance bonuses
• 13th salary
• Up to 75% discount at the European University of Cyprus, for on-campus or online studies
• Up to €3,000 discount at UCLan, for both undergraduate and postgraduate studies, supporting your academic and professional development
• Wellness & wellbeing programs
• Employee discounts for the Cosmos family (Cosmos Sport, Sneaker10, Slamdunk, JD Sports) –with even bigger perks after 1 year with us!
• Career growth opportunities & continuous training in Greece and Cyprus
• Extras, discounts and perks (Sports allowance for the activity of your choice and  gym memberships with ALTERLIFE Gyms) Link here

 

Apply for this job

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at hr@cosmossport.cy.

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About Company

Cosmos Sport

H Cosmos Sport, είναι η Νο1 ελληνική αλυσίδα πώλησης επώνυμων αθλητικών ειδών. Σήμερα αριθμεί, σε όλη τη χώρα, 50 φυσικά καταστήματα, 4 εμπορικές επωνυμίες (Cosmos Sport, Sneaker10, Sportsfactory outlet, Slam Dunk) και τα αντίστοιχα πρωτοπόρα ηλεκτρονικά καταστήματά τους (www.cosmossport.gr, www.sneaker10.gr, www.sportsfactory.gr, www.slamdunk.gr). Η ομάδα μας αποτελείται από 600+ νέους Aνθρώπους που αγαπούν τη μόδα, τον αθλητισμό και έχουν πάθος να καινοτομούν. Όραμά μας είναι να μας αναγνωρίζουν ως την καλύτερη εμπειρία αγορών sports & athleisure, σε κάθε σημείο επαφής μας με τον πελάτη. Η εταιρεία αναδείχτηκε για 2 συναπτά έτη ως “Growth Driver” της Ελληνικής οικονομίας, ενώ το online κατάστημα «www.cosmossport.gr» έχει βραβευθεί για 7 συνεχή έτη σαν το καλύτερο e-shop αθλητικών στα “e-volution awards”.