Job Description

Customer Support & Operations Specialist 

 

📍 PIS Fitness | Nicosia, Cyprus

PIS Fitness is looking for a friendly, organised, and people-oriented Customer Support & Operations Specialist to join our team. The role combines customer service (online, by phone, and in-store) with order management, logistics coordination, and day-to-day operations support.

 

Main Responsibilities: 

• Handle customer orders online and on-site, and prepare them for local and international shipping 
• Plan the delivery schedule (company car provided) and coordinate daily with the technical and sales teams on tasks and weekly programs 
• Update the system with tracking numbers and keep customers informed 
• Reply to customer enquiries via email, phone, and in person at the shop 
• Handle challenging customers calmly and professionally, ensuring a positive resolution 
• Keep track of inventory and stock, and update the website accordingly 
• Place and follow up on orders from producers/manufacturers 
• Issue invoices and maintain accurate records 
• Organise storage areas and support overall logistics and organisation

 

Requirements:

• Excellent communication skills in Greek and English (a must) 
• Polite, well-mannered, and great with people
• Ability to handle challenging customer interactions with empathy and professionalism 
• Strong organisational skills and attention to detail
• Valid driving licence 
• Reliable, punctual, and professional attitude 
• Interest in gym, fitness, and sports is considered a plus

 

What We Offer: 

• Stable full-time position 
• Company vehicle provided for deliveries during working hours 
• Working hours: 08:30 – 17:00 (including 30-minute lunch break) 
• Opportunity to work with premium fitness equipment and gym projects across Cyprus 
• Friendly and professional working environment
• Employee discount on PIS Fitness products 

 

📩 Send your CV to jobs@pisfitness.com with the Subject Line "Customer Support"

 

How to Apply

📩 Send your CV to jobs@pisfitness.com with the Subject Line "Customer Support"

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About Company

PIS Fitness

PIS Fitness is a leading company as for Functional Training, Sports Performance and Rehabilitation that sells Functional Training and Fitness Equipment as well as providing the most specialized Educational Courses and Seminars. PIS Fitness is based in Nicosia and works mainly in Cyprus and a few countries in the Middle East and Eastern Europe with a product range that consists of the most renowned brands and top-notch educational courses. In PIS Fitness, we believe in a better world. A more functional world. #keepitFUNctional