Customer Care Team Agent
Job Description
Europcar Cyprus is a member of ASG (Andy Spyrou Group), the No.1 fleet owner in Cyprus and a leading group in car rental through Europcar and Goldcar, car leasing through ASG Leasing, car sales through ASG Cars, and car sharing through RideNow.
We are currently looking for a customer-focused Customer Care Team Agent to join our Paphos Airport office.
Main Responsibilities:
- Check-in / check-out procedures (training provided)
- Preparation and inspection of company vehicles
- Identification and reporting of fleet maintenance issues
- Vehicle delivery and collection at hotels and agreed locations
- Providing a high-quality service to customers
- Demonstrating reliability, flexibility, professionalism, and a positive attitude
- Working effectively as part of a team
Adapting to the operational needs of the business
Requirements:
- No experience required - training will be provided.
- Career growth opportunities
- Exceptional customer service skills
- Full manual driving licence (minimum 3 years driving experience)
- Ability to work in a fast-paced environment
- Strong communication skills and team spirit
English language is mandatory
What We Offer:
- Permanent, year-round employment
- Friendly and professional working environment
- Competitive salary paid 13 times per year
- Strong bonus scheme
- Shift-based working schedule
- 25 days annual leave
Immediate start available
How to Apply
If you believe you have what it takes to become a successful Customer Care Team Agent with Europcar, please apply by sending your CV to: Mrs. Alexandra Roman a.roman@asg.com.cy or 25 880010 (to schedule an interview)
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