Περιγραφή εργασίας

VACANCY NOTICE

Business Processes Analyst

CTC-ARI Airports Ltd, part of the ARI group, the Company managing the Travel Retail & Duty-Free shop operations at both Larnaka and Pafos International Airports, invites applications for the recruitment of a Business Processes Analyst, based at Larnaka International Airport. 

Role

Documentation, analysis and optimization of the organization’s business and operational processes. As a member of the MIS & Processes Team, the Analyst focuses on understanding existing workflows, uncovering inefficiencies and bottlenecks, and recommending improvements that enhance efficiency, productivity, and overall organizational performance.

Key Responsibilities

·  Process Mapping and Documentation

- Understand, document and map current business processes, including inputs, outputs, dependencies and key activities

- Develop clear process flow diagrams and visual presentations to illustrate workflows and highlight opportunities for improvement

-  Create and maintain a centralized knowledge base containing all the key business processes across the organisation

-  Participate in the design, modification and introduction of new or updated business processes

·   Data Collection and Analysis

-  Collect and analyze process performance data and key performance indicators (KPIs) to measure effectiveness, quantify improvements, and track progress over time.

·  Recommendations and Solutions

- Provide actionable recommendations to improve processes, reduce costs and enhance productivity based on analysis and industry’s best practices.

-  Work closely with cross-functional teams to implement process changes and monitor their impact and effectiveness.

·  GDPR and Risk Register

- Support the maintenance of GDPR compliance and contribute to the ongoing management and updating of the organization’s Risk Register.

Person Specification – Requirements of the Role

·   University degree in Business-related subjects, Operations Management or a relevant field

·   Relevant experience in a similar role will be considered an advantage.

·   Strong business acumen with the ability to understand organizational objectives and priorities

·   Master’s degree and/or knowledge of BI tools (e.g. Power BI) will be considered an advantage

·   Strong analytical and problem-solving skills, using data to drive process improvements

·  Excellent communication and interpersonal skills enabling effective cross-functional collaboration, in Greek and English

·   Excellent proficiency in Microsoft applications, including Excel, Word and PowerPoint

·   Strong written reporting and presentation delivery skills

·   Ability to work under pressure and consistently meet deadlines

·   Willingness to learn, adapt and grow with the role

Πώς να υποβάλετε αίτηση

Applications

Candidates may apply in writing through Careers (cydutyfree.com) or by submitting an application letter, their Curriculum Vitae and supporting documents to careers@ctcari.com. All applications will be treated with strict confidence and should reach us the latest by September 13th, 2026.  For any further enquiries, please contact Mrs. Despo Englezou on 24-841497/24-841530.

Κατηγορίες εργασίας

Σχετικά με την εταιρεία

Cyprus Duty Free