Υπάλληλος Ενοικιάσεων Αυτοκινήτων & Εξυπηρέτησης Πελατών (Car Rental & Customer Service Agent)
Περιγραφή εργασίας
G.D.K. Rent A Car Ltd, representing AVIS & BUDGET in Cyprus, is seeking a Car Rental & Customer Service Agent for our Larnaca and Paphos airport desks.
The Car Rental & Customer Service Agent will be responsible for assisting customers with renting cars, managing reservations and providing exceptional customer service.
Responsibilities
- Greet customers provide exceptional customer service.
- Manage rental reservations and ensure accuracy of information.
- Assist customers with rental car selection.
- Explain rental policies, terms and conditions to customers.
- Process rental agreements and collect payments.
- Provide directions and answer customer’s questions.
- Upsell additional products and services as appropriate.
- Handle customer complaints and resolve issues in a timely manner.
- Maintain a clean and organized rental desk area.
Requirements
- Excellent command of the English language, other languages is a plus.
- Strong customer service and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to work in a fast-paced environment and multi-task effectively.
- Basic computer skills.
- Ability to work a flexible days and hours.
Benefits
- Competitive salary incl. 13th salary & commission.
- Permanent work.
- Friendly and supportive work environment
- Staff discounts on car rentals across our network
Πώς να υποβάλετε αίτηση
To apply, please send your CV by email to hr@avisbudget.com.cy
Should you have any queries, please do not hesitate to contact us at: 24 822666
Μαλακές δεξιότητες
Κατηγορίες εργασίας
Σχετικά με την εταιρεία
G.D.K. Rent A Car Ltd
GDK Rent a Car Ltd is a leading provider of mobility solutions. Through its AVIS, Budget, Payless brands, with a wide network of 6 car rental stations in Cyprus.
GDK is the national master franchisee of AVIS Budget Group that has more than 1,000 rental locations in approximately 180 countries around the world, and through its Zipcar brand, which is the world's leading car sharing network, with more than one million members.
GDK responds to all customer needs in the Car Rental sector, as well as in the Leasing and Used Car Sales sectors. It operates in Cyprus since 1988. GDK cooperates with all leading car manufacturers providing a wide range of innovative and high-quality services to meet all customers’ needs.
“We Try Harder” is our philosophy and promise to deliver excellent & consistent customer service. Every time a customer chooses Avis, a world of unique driving experiences unlocks, as we offer a great variety of quality products & special benefits. All the above would never be possible if it weren’t for our one and unique asset, our People. Our experienced & talented professionals have led our company into continuous growth and strive with passion to make each day an innovative reality; an answer to tomorrow’s disruptive environment. It is, thus, our only mission, “Avis People” to always be “Happy People”.