Περιγραφή εργασίας

Are you passionate about helping clients and solving problems? Do you thrive in a fast-paced environment and enjoy supporting users to achieve their goals? Join Sliq’s customer-focused team in Nicosia and make a real impact from day one.

As a Customer Support Specialist, you’ll respond to customer queries via phone, email, and chat, guide users through platform features, troubleshoot issues, and track interactions in our CRM. You’ll collaborate closely with product and operations teams and provide feedback to enhance services and support processes.

Bring your excellent communication skills, problem-solving abilities, and organizational talent, and help Sliq deliver exceptional support while growing your career in the fintech sector.

their goals?

Main Duties & Responsibilities:

• Respond to customer queries via phone, email, and chat.
• Guide users on platform functionalities and troubleshoot issues.
• Record and track customer interactions in CRM.
• Work closely with product and operations teams to address client needs.
• Provide feedback to improve services and support processes.

Qualifications & Requirements:

• Excellent written and verbal communication skills in Greek and English (additional languages are a plus)
• Experience in customer support or service is an advantage.
• Proficiency in MS Office and CRM systems.
• Strong problem-solving and organizational skills.

What We Offer:

• Competitive salary.
• 13th salary.
• 21 days of annual leave.
• Provident Fund.
• Training and career development opportunities.

Applications:

 Interested applicants should forward their CVs to careers@sliq.eu, quoting reference code:

 SLIQ-CSS-2026.

All applications will be treated with strict confidentiality.

Please note that only shortlisted candidates whose qualifications match the requirements will be contacted.

Πώς να υποβάλετε αίτηση

Οι ενδιαφερόμενοι υποψήφιοι παρακαλούνται να στείλουν το βιογραφικό τους στον Διευθυντή Ανθρώπινου Δυναμικού στο careers@sliq.eu.

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