Περιγραφή εργασίας

Thanos Hotels & Resorts is seeking to recruit a Host/Hostess for the Annabelle Hotel and Antasia Beach Club.  

Job Role

• Host/Hostess presents a positive first impression of the establishment’s friendliness, excellent service and high standards.
• Greets Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into a log, show Guests to their table and bid Guests farewell as they leave.
• Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive.
• Performs light housekeeping duties such as cleaning/polishing glasses and menus.
• As a member of an energetic team, Host/Hostess may also need to answer phones and take reservations.

 
Duties & Responsibilities

• Upon starting the shift the host/ess reviews the reservations, follows up on double bookings in different outlets and checks all special occasions and amenity requests (flowers/cakes etc.).
• Communicates reservations to the service staff in order to prepare the tables accordingly.
• Informs the restaurant manager or head waiter about special occasions and amenity requests.
• Is able to communicate with the guests in a minimum of two languages fluently (local language and English).
• Has an in-depth knowledge about the menus (food and beverage) and the weekly restaurant program and is well informed about hotel procedures.
• Escorts guests to tables, assists with chair seating. May offer an aperitif and/or water/drink (subject to restaurant standards) and wishes the guest a pleasant evening.
• Informs respective waiter about the name and room number of the table and, if appropriate, about aperitif or drink order.
• Ensures full guest satisfaction upon the departure of the guests. 
• Maximises employee productivity and morale, whilst consistently maintaining discipline following hotel guidelines and legislation as directed by the Restaurant Manager.
• Takes pride in a professional appearance and adheres to grooming and verbiage standards.
• Reports all accidents, health and safety hazards to the head waiter or Restaurant Manager immediately.
• Executes other duties as may be assigned by a supervisor from time to time due to operational needs.
• Promotes the restaurant in different areas of the hotel as well as other areas (restaurants, bars, social meetings, sales calls) in Paphos.

 
Requirements

• Previous experience as a Host/Hostess at a 5* Hotel
• Excellent knowledge of English.  Knowledge of Greek or any other language will be considered as an advantage
• Pleasant, honest and friendly personality
• Ability to work in a fast pace environment and cope under pressure
• Computer Literate
• To be quality driven and critical of all aspects of the food and beverage operation in order to guarantee the highest level of creativity and productivity within the organization
• The ability to cope under pressure
• Excellent interpersonal skills in handling guest complaints

  What we offer

• Attractive remuneration package 
• Provident Fund 
• Staff discounts at Hotels & Kult Boutiques
• Free meals on duty
• Employee Appreciation Program and Reward Scheme
• Great work-life balance
• Comprehensive new staff induction programmes
• Group-wide professional development opportunities across countries and properties
• Continuous training opportunities 

Πώς να υποβάλετε αίτηση

https://people.thanoshotels.com/job-list?keyword=host&sortBy=DatePosted

Κατηγορίες εργασίας

Σχετικά με την εταιρεία

Thanos Hotels & Resorts

Thanos Hotels & Resorts is a privately owned, independently minded collection of lifestyle hotels (under the brand names Almyra, Anassa, Annabelle, Antasia, Amyth of Mykonos Agios Stefanos and Amyth of Nicosia) that conveys the energy and essence, serenity and style, fun and freedom of the Mediterranean.

Sophisticated and service-oriented, the group operates with heart and soul, social conscience and financial sense.

The Michaelides family has soulfully crafted every award-winning inch of the company since its inception in the early 1970s. Today, the Michaelides’ second generation hoteliers employ more than 1,100 people and centre their operations on an “extended family” concept: from treating the group’s management, staff and guests as part of the family unit to giving back to the local community. At the group’s core is a fervent commitment to quality, honesty, transparency, integrity, diversity, equality and the highest ethical standards.