Περιγραφή εργασίας

About Markets.com

Markets.com, is a global brand, multi-regulated broker operating in the financial services industry. We offer a dynamic, multicultural and collaborative environment with excellent opportunities for personal and professional growth.

About the Role

We are looking for a proactive, organised, and people-oriented HR Manager to oversee the day-to-day HR operations and manage the full employee lifecycle, including recruitment, onboarding and offboarding, payroll, employee benefits, performance management, training and development, and employee relations.

Working closely with local and Group senior management, Finance, Legal, and external providers, the successful candidate will ensure HR processes are efficient, accurate, and compliant with applicable employment legislation and company policies. The role requires strong HR knowledge, excellent organisational and communication skills, discretion, sound judgement, and a hands-on approach to supporting both employees and the business.

Key Tasks and Responsibilities

Recruitment and Talent Acquisition

• Manage the end-to-end recruitment process, from identifying staffing needs and preparing job descriptions and job postings to coordinating interviews, managing candidate communications, and supporting selection decisions.
• Obtain approval from Group senior management before proceeding with recruitment.
• Manage relationships and communications with recruitment agencies, where applicable.
• Manage recruitment platforms, including LinkedIn, Ergodotisi, and Carierista.
• Attend weekly recruitment meetings with the Group HR team and review relevant key performance indicators (KPIs).

Employee Onboarding and Offboarding

• Manage the onboarding process for new employees, including the preparation and coordination of employment documentation and pre-employment requirements.
• Ensure that new employees receive the necessary information and documentation before joining the company and are provided with the relevant policies upon joining, which they must read and acknowledge.
• Coordinate the employee offboarding process, including the preparation of exit documentation, clearance procedures, and final administrative requirements.
• Ensure that all onboarding and offboarding records are maintained accurately and in accordance with applicable requirements.

Employee Records and HR Administration

• Maintain accurate, complete, and up-to-date employee files, HR databases, and personnel records.
• Ensure that employment documentation, employee data, and relevant records are properly organised, securely maintained, and accessible only to authorised personnel.
• Monitor changes to employee information and ensure that HR records are updated accordingly.
• Maintain confidentiality and ensure the appropriate handling of sensitive employee information.

Training and Development

• Coordinate employee training and development activities based on business needs and identified requirements.
• Liaise with employees, managers, and external training providers to organise training sessions.
• Maintain up-to-date training records, attendance registers, certificates, and relevant documentation.
• Monitor training requirements and support the organisation's ongoing employee development initiatives.
• Work closely with the Compliance team to ensure adherence to applicable CySEC requirements and that employees complete their annual Continuing Professional Development (CPD) requirements to maintain their professional qualifications, where applicable.

Performance Management

• Implement and maintain performance management tools, templates, and procedures.
• Coordinate and manage the annual performance review cycle, including communicating timelines, distributing documentation, following up with managers, and monitoring completion.
• Support managers and employees throughout the performance review process.

Employee Benefits and External Provider Management

• Administer employee benefits and act as the primary point of contact for external benefit providers.
• Coordinate employee enrolments, amendments, queries, and other benefit-related administrative matters.
• Liaise with external providers to resolve issues and ensure the effective delivery of employee benefits.
• Maintain accurate benefit records and support the administration of benefit-related costs and documentation.

Payroll Administration and Reporting

• Prepare and coordinate monthly payroll, ensuring that employee data, salary changes, allowances, deductions, and other relevant inputs are accurately reflected.
• Verify payroll information and coordinate with Finance and other relevant stakeholders to support timely and accurate salary payments.
• Prepare monthly payroll reports and other payroll-related documentation, as required.
• Act as the primary liaison with external payroll providers for all payroll-related matters.
• Ensure that monthly payroll is reviewed and approved by Group senior management.

HR Budget Management

• Prepare the monthly HR budget, monitor relevant expenditure, and identify material variances, where applicable.
• Coordinate with Finance and relevant stakeholders on HR-related costs, forecasts, and budgetary requirements.
• Support management with the information required for HR financial planning and decision-making.

HR Reporting and Audit Support

• Prepare regular and ad hoc HR reports and provide information as required by local management and other relevant stakeholders.
• Ensure that information provided is accurate, complete, and submitted within the required deadlines.
• Maintain appropriate supporting documentation and records for audit, reporting, and compliance purposes.

Employment Law and Regulatory Compliance

• Work closely with Legal and Finance to ensure that HR practices and employment processes comply with applicable local employment legislation and regulatory requirements.
• Compile and submit HR-related documentation and reports requested by external auditors and local authorities.

HR Policies, Employee Handbook, and Intranet

• Ensure that HR policies, procedures, guidelines, and employee information are documented, regularly updated, accessible, and communicated effectively.
• Support the ongoing review and maintenance of HR documentation to ensure alignment with organisational practices and applicable legal requirements.

Employee Relations and HR Business Support

• Act as the primary point of contact for HR-related matters for employees, local management, and relevant internal and external stakeholders.
• Respond to employee and management queries relating to HR processes, policies, benefits, payroll, and employment documentation.
• Provide day-to-day HR guidance and support to managers and employees.
• Coordinate with relevant departments to resolve HR-related issues and ensure the consistent application of HR procedures.
• Maintain confidentiality, professionalism, and sound judgement when handling sensitive employee matters.

Qualifications and Experience

Essential Requirements

• Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related field.
• A minimum of 4–5 years of relevant HR experience, ideally in a generalist or HR management role with responsibility for a broad range of HR functions.
• Previous experience in the foreign exchange (Forex) or cryptocurrency industry is required.
• Experience managing the end-to-end recruitment process, from identifying staffing needs and sourcing candidates to coordinating interviews and supporting selection decisions.
• Experience managing the employee lifecycle, including onboarding, offboarding, employee records, and HR administration.
• Experience coordinating monthly payroll, working with external payroll providers, and handling payroll-related reporting and documentation.
• Good knowledge of employment legislation and HR compliance requirements relevant to the local jurisdiction.
• Experience administering employee benefits, coordinating training activities, and supporting performance management processes.
• Strong organisational and administrative skills, with excellent attention to detail and the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills, with the ability to work effectively with employees, management, and external stakeholders.
• High levels of integrity, confidentiality, discretion, and professionalism when handling sensitive employee information.
• Good working knowledge of Microsoft Office, particularly Excel, and confidence in using HR information systems and digital platforms.

What We Offer

• Competitive salary based on experience.
• Discretionary annual bonus.
• Hybrid working model.
• Group medical scheme.
• Provident fund scheme.
• Training and development opportunities.
• Friendly working environment.
• Birthday voucher.
• Breakfast and/or lunch provided at the office.

Πώς να υποβάλετε αίτηση

If you wish to join our team, send your CV in English at careers@markets.com mentioning the title of the position in the subject of the email.

Please note that we will only be able to accept candidates who have the appropriate rights and documentations for employment in Cyprus.

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