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Company Description

🔹 Account Manager – Managed IT Services

Ralliton | Cyprus

About Ralliton

Ralliton is a leading Cyprus‑based technology solutions provider specializing in Managed IT Services, We work with enterprises and public‑sector organizations locally and abroad helping them modernize securely and operate with confidence.

We are expanding our commercial team and are looking for an Account Manager who thrives on building long‑term customer relationships and driving value through technology solutions.

The Role

As an Account Manager, you will be the primary point of contact for a portfolio of new and existing customers, responsible for account growth, customer satisfaction, and strategic alignment of Ralliton’s services with client business objectives.

You will work closely with our technical, service delivery, and leadership teams to ensure customers receive measurable value from our managed services, cloud, and security offerings.

Key Responsibilities

• Act as the trusted advisor for customers on managed services, cloud, and cybersecurity solutions
• Own and manage relationships with new and assigned customer accounts
• Identify upsell and cross‑sell opportunities within existing customers
• Coordinate renewals, contract extensions, and service improvements
• Work closely with presales and technical teams to scope solutions and proposals
• Ensure customer satisfaction, retention, and ongoing value realization
• Maintain accurate account and pipeline information in CRM systems
• Support executive reviews, QBRs, and customer roadmap discussions

What We’re Looking For

• 3+ years of experience in Account Management or Client Relationship roles (preferably in IT, MSP, Cloud, or Cybersecurity)
• Strong customer‑facing and communication skills
• Commercial mindset with the ability to identify growth opportunities
• Experience working with enterprise or public‑sector customers is an advantage
• Understanding of IT services such as Managed Services, Microsoft 365, Azure, Security, or Compliance frameworks is desirable
• Highly organized, proactive, and results‑driven
• Fluent in Greek and English (Greek is a strong plus)

What We Offer

• Competitive salary with performance‑based incentives
• Exposure to leading enterprise technologies and compliance frameworks
• Career growth in a fast‑growing, respected technology company
• Collaborative, professional, and supportive team culture
• Hybrid working model
• Ongoing training and development opportunities

How to Apply

If you enjoy building strong customer relationships and want to be part of a company shaping the digital future of its customers, we’d love to hear from you.

Πώς να υποβάλετε αίτηση

👉 Apply via LinkedIn or send your CV to: careers@ralliton.com

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Ralliton