IT Systems Administrator
Περιγραφή εργασίας
Position: IT Systems Administrator
Location: Dali, Cyprus (on-site)
Reports to: Chief Technology Officer (CTO)
Mitsides Group is seeking an IT Systems Administrator to support and strengthen its internal IT infrastructure and business systems.
The role involves an active and hands-on contribution to ensuring the smooth operation of the company’s IT systems, managing the Microsoft 365 environment, supporting a hybrid infrastructure (on-premises and cloud), and providing overall technical support to users.
This is an operational and technical role, working closely with the CTO and external IT service providers.
Key Responsibilities
End-User & Equipment Support
- Provide first- and second-line technical support to ~150 users across office and production sites
- Manage the lifecycle of workstations, laptops, mobile devices, printers and peripherals
- Configure mobile devices and corporate connections
- Install, configure and update software; maintain standard device builds
- Log and document technical issues and resolutions
Microsoft 365 & User Management
- Create, modify and offboard user accounts and mailboxes
- Manage licenses and multi-factor authentication (MFA)
- Perform basic administration of Exchange Online, SharePoint, Teams and Intune
- Apply access and security policies
Infrastructure & Network
- Monitor and perform basic administration of Windows Server environments
- Participate in backup restore tests and business continuity exercises
- Monitor and verify backup operations
- Perform routine Active Directory / Entra ID tasks (users, groups, permissions)
- Assist with network, firewall and Wi-Fi changes and maintain VLAN documentation
- Maintain technical documentation, asset and IP registers and infrastructure diagrams
- Escalate critical technical incidents promptly to the CTO
- Apply patches and updates to servers and endpoints on the agreed schedule
Business Systems & Vendor Coordination
- Provide first-line support for business systems (ERP / WMS)
- Log and document technical issues
- Coordinate with external IT providers and system vendors
- Support reporting infrastructure and system integrations
Required Qualifications
- Degree or Diploma in Information Technology or a related field
- At least 3 years experience in IT systems administration, with hands-on exposure to servers, Microsoft 365 and network environments
- Working knowledge of:
- Windows Server and Active Directory
- Microsoft 365 administration
- Basic networking principles (TCP/IP, DHCP, VLAN)
- Backup processes
- Practical familiarity with AI assistants and Microsoft Copilot in a work context, including awareness of data-protection considerations when using them
- Fluent Greek and English, written and spoken
- Organised, eager to learn, and comfortable documenting work
- Availability for occasional out-of-hours support for production-critical issues
- Driving licence (occasional travel between company sites)
Considered an Advantage
- Experience with Microsoft Azure or Entra ID
- Microsoft fundamentals certifications (e.g. AZ-900, MS-900) or progress toward AZ-104 / MD-102
- Experience with VLANs, firewalls or VPNs
- Exposure to Microsoft Dynamics 365 Business Central, Mantis WMS or Power BI
- Exposure to NIS2, ISO 27001 or IT audit processes
- Experience in a manufacturing or distribution environment
Compensation and Benefits
- Monthly gross salary in the range of €1,600-€2,500 based on qualifications and experience.
- 13th salary and Provident Fund
- Ongoing training and development opportunities
Πώς να υποβάλετε αίτηση
Interested candidates should send their CV to hr@mitsidesgroup.com quoting 'IT Systems Administrator'
Κατηγορίες εργασίας
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