Περιγραφή εργασίας

Wavemaker Hospitality is one of the leading hospitality groups in the Mediterranean, bringing together a dynamic portfolio of brands including Atlantica Hotels & Resorts, Mare Resorts, Aphrodite Hills Resort, APHI Resorts, and AMOH, a Luxury Collection Resort, Rhodes.

With more than 45 years of hospitality expertise, 50+ hotels, and over 500,000 guests annually, we continue to grow by investing in our people, innovation, and operational excellence.

We are currently looking for a Junior IT Support Officer to join our IT team at our Headquarters in Limassol.

 

The Role:

 

The successful candidate will provide first-line technical support to users across the organization, ensuring the smooth operation of IT systems, hardware, software, and network services.

This is an excellent opportunity for a motivated and technology-oriented professional who wishes to develop their career within a dynamic and fast-paced hospitality environment.

 

Key Responsibilities:

 

• Provide first-level technical support to end users via phone, email, and in person
• Install, configure, and maintain computer hardware, software, printers, and peripherals
• Assist with user account management, password resets, and access permissions
• Troubleshoot hardware, software, and network-related issues
• Support Microsoft 365 applications and other business systems
• Monitor and maintain IT equipment inventory and asset records
• Escalate complex technical issues to senior IT team members when required
• Assist in the implementation of IT projects and system upgrades
• Ensure compliance with company IT policies, security standards, and procedures
• Document support activities and maintain accurate technical records

 

Candidate Profile:

 

• Degree or Diploma in Information Technology, Computer Science, or a related field
• Previous experience in an IT support role will be considered an advantage
• Basic knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and within a team environment
• Willingness to learn new technologies and develop technical skills
• Good command of Greek and English
• High level of professionalism, integrity, and confidentiality
• Strong organizational skills and attention to detail

 

What We Offer:

 

• Competitive remuneration package
• Career development opportunities within a growing hospitality group
• Continuous learning and professional development
• Collaborative and supportive working environment
• Opportunity to be part of an evolving and people-focused organization

Πώς να υποβάλετε αίτηση

Interested candidates are invited to send their CV to p.papageorgiou@wavemakerhospitality.com  indicating the position title in the subject line.

Κατηγορίες εργασίας

Σχετικά με την εταιρεία

Wavemaker Hospitality

Atlantica Hotels & Resorts, one of the leading hotel companies in Cyprus and Greece, is expanding its operations. We are seeking to employ the following position to join our already highly successful management team in the head office in Limassol, Cyprus. Established in 1980 with the opening of the first Atlantica Hotel in Limassol, Cyprus, the Atlantica Group has now grown into a hotel chain currently operating 50 hotels in Cyprus, Greece and Egypt. Through the years, terms like personal service, attention to detail and friendly ambience have become synonymous with Atlantica. With a wealth of experience and an enviable reputation for quality of service Atlantica Hotels, wherever located, guarantee customer satisfaction and value for money holidays.