Key Responsibilities
• Support the processing and administration of retail loan applications and credit facilities.
• Communicate with customers via telephone and email to collect required documentation and provide updates throughout the lending process.
• Assist in preparing customer files, credit documentation, and supporting information for loan assessments.
• Maintain accurate customer records and ensure all lending documentation is complete, up to date, and properly filed.
• Assist in monitoring the Company's loan portfolio, including loan repayments and customer accounts, and escalate any issues as required.
• Provide professional and timely customer service by responding to customer enquiries and resolving routine requests.
• Support the administration and day-to-day operation of the Company's invoice discounting platform.
• Prepare routine reports and provide administrative support to the Retail Lending Department.
• Ensure compliance with the Company's internal policies, procedures, and regulatory requirements.
• Participate in ongoing training and development to build knowledge of lending practices, credit assessment, and financial services.
Qualifications
• Very good command of both Greek and English, written and spoken.
• Good knowledge of Microsoft Office applications.
• Diploma or Bachelor's degree in Business Administration, Finance, Banking, Economics, or a related field.
Skills & Competencies
• Excellent communication and interpersonal skills.
• Strong organisational skills with a high level of accuracy and attention to detail.
• Customer-focused with a professional and positive attitude.
• Good analytical and problem-solving skills.
• Eagerness to learn and develop within the financial services industry.
• Ability to work both independently and as part of a team.
What We Offer
• Comprehensive training and ongoing professional development.
• Excellent career development opportunities within the financial services and lending industry.
• A supportive and collaborative working environment.
• A competitive remuneration package based on qualifications and experience.
• An attractive benefits package, including a 13th salary, Provident Fund, and additional company benefits.
Those interested should submit their CV to the email address: hr@ellinasfinance.com no later than August 10, 2026.
All applications will be treated confidentially.
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