We are looking for a friendly, proactive, and well-organized individual to join our team as a Sales & Customer Support Specialist. The role combines customer support and sales communication with practical day-to-day responsibilities such as preparing online orders and supporting product restocking. If you enjoy helping people, communicating through social media and digital platforms, and working in a fast-paced beauty and wellness environment, this role could be a great fit for you.
Responsibilities
Respond to customer enquiries through Instagram, Facebook, TikTok, email, and phone
Provide personalised product guidance based on each customer’s needs
Support customers with product information, availability, promotions, and order-related enquiries
Guide customers confidently through their purchasing journey
Prepare and pack online orders placed through our website
Assist with restocking and replenishing products when needed
Help ensure products and stock are organised and readily available
Follow up with customers regarding their experience and product routine when required
Resolve customer concerns with professionalism and care
Record customer feedback and report recurring questions or issues
Collaborate with the Sales and Marketing teams on campaigns and customer communication
Requirements & Skills
Excellent communication and interpersonal skills
Fluency in Greek and English, both written and spoken
Strong customer service and sales mindset
Confidence using social media and digital communication platforms
Strong organisational skills and attention to detail
Ability to understand customer needs and recommend suitable products
Comfortable handling multiple tasks and priorities throughout the day
Positive, proactive, and team-oriented attitude
Previous experience in customer service, sales, retail, or a similar role is required
Experience in the beauty, skincare, wellness, or e-commerce industry will be considered an advantage
Benefits
Competitive salary package
Employee discounts on CP Herbalist products
Ongoing training and product education
Friendly and supportive work environment
Opportunities for professional growth within a fast-growing company
Μαλακές δεξιότητες
Persuasion Verbal communication Writing correspondence Desire to learn Problem-solving
Δημοσιεύτηκε: 10 Sep 2026Λήγει: 9 Oct 2026Ref. No. 7013916
Σχετικά με την εταιρεία
CP Herbal Skin Care
Born in 2018, CP Herbalist is a certified 100% plant-based skincare brand, fusing nature’s alchemy to deliver high-performing products full of nourishment for the skin and overall well-being. All our products are hand-made in Cyprus and are stored in environmentally-friendly packaging. We are committed to supplying our customers with top organic beauty products and we are devoted to quality and efficiency. We advocate ‘clean beauty’ and we are dedicated to helping our customers achieve their skin goals by offering a diverse range of products. Our goal, as a brand, is to create meaningful relationships with our customers, that are based on transparency, loyalty and trust.
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