Accountant Front-End Developer Lawyer Project Manager Digital Marketing

Sales & Customer Support Specialist

€8–10 Hourly salary
Limassol, Cyprus Location
On-site Work arrangement
Full Time Employment type
Entry-Level Seniority level
Permanent Contract type

Job Description

We are looking for a friendly, proactive, and well-organized individual to join our team as a Sales & Customer Support Specialist. The role combines customer support and sales communication with practical day-to-day responsibilities such as preparing online orders and supporting product restocking. If you enjoy helping people, communicating through social media and digital platforms, and working in a fast-paced beauty and wellness environment, this role could be a great fit for you.


Responsibilities

  • Respond to customer enquiries through Instagram, Facebook, TikTok, email, and phone
  • Provide personalised product guidance based on each customer’s needs
  • Support customers with product information, availability, promotions, and order-related enquiries
  • Guide customers confidently through their purchasing journey
  • Prepare and pack online orders placed through our website
  • Assist with restocking and replenishing products when needed
  • Help ensure products and stock are organised and readily available
  • Follow up with customers regarding their experience and product routine when required
  • Resolve customer concerns with professionalism and care
  • Record customer feedback and report recurring questions or issues
  • Collaborate with the Sales and Marketing teams on campaigns and customer communication

Requirements & Skills

  • Excellent communication and interpersonal skills
  • Fluency in Greek and English, both written and spoken
  • Strong customer service and sales mindset
  • Confidence using social media and digital communication platforms
  • Strong organisational skills and attention to detail
  • Ability to understand customer needs and recommend suitable products
  • Comfortable handling multiple tasks and priorities throughout the day
  • Positive, proactive, and team-oriented attitude
  • Previous experience in customer service, sales, retail, or a similar role is required
  • Experience in the beauty, skincare, wellness, or e-commerce industry will be considered an advantage

Benefits

  • Competitive salary package
  • Employee discounts on CP Herbalist products
  • Ongoing training and product education
  • Friendly and supportive work environment
  • Opportunities for professional growth within a fast-growing company
How to Apply

You can apply through:
1)  Our website - https://cpherbalist.com/careers/sales-customer-support-specialist/ 
2) Email - hello@cpherbalist.com

Soft Skills
Persuasion Verbal communication Writing correspondence Desire to learn Problem-solving
Technical Skills
Google Drive Social media
Job Categories
Sales Representatives Customer Service / Support
Posted: 10 Sep 2026 Expires: 9 Oct 2026 Ref. No. 7013916

About Company

CP Herbal Skin Care
CP Herbal Skin Care
Born in 2018, CP Herbalist is a certified 100% plant-based skincare brand, fusing nature’s alchemy to deliver high-performing products full of nourishment for the skin and overall well-being. All our products are hand-made in Cyprus and are stored in environmentally-friendly packaging. We are committed to supplying our customers with top organic beauty products and we are devoted to quality and efficiency. We advocate ‘clean beauty’ and we are dedicated to helping our customers achieve their skin goals by offering a diverse range of products. Our goal, as a brand, is to create meaningful relationships with our customers, that are based on transparency, loyalty and trust.
Limassol, Cyprus Location
11-50 Employees Company size
Care-Beauty - Physical condition Industry sector
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