Sfaria Technology Limited

Technical Support Specialist

€1,400–1,600 Μηνιαίος μισθός

Nicosia, Cyprus Τοποθεσία

On-site Μορφή εργασίας

Full Time Τύπος απασχόλησης

Mid-Level Επίπεδο εμπειρίας

Permanent Τύπος σύμβασης

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Περιγραφή εργασίας

Sfaria Technology Ltd — Nicosia, Cyprus

Sfaria hosts business applications for companies that rely on them every day. When something stops working, their business stops with it — so this role matters.

We're looking for a Technical Support Specialist to manage our hosted environments, and support the customers who depend on them.

What you'll do

Set up new hosted environments for customers subscribing to the service — provisioning, configuration and handover
Support customers running their business applications on our hosted infrastructure, from first contact through to resolution
Windows Server administration — user accounts, permissions, updates, system settings
Configure and manage Windows Firewall: IP restrictions, port management, reviewing access rules
Microsoft Azure administration — verifying backups run correctly, basic storage management
Manage remote desktop and application delivery environments
Monitor server health, perform restarts and routine maintenance
Troubleshoot server and user issues, and document how you solved them

What we're looking for

2+ years in IT support, system administration or a helpdesk role
Solid grounding in Windows Server environments
Networking fundamentals — IP addressing, ports, access rules, DNS
Working knowledge of Microsoft Azure
Able to explain technical things clearly to non-technical business users
Fluent Greek and English
Independent and willing to take ownership — you'll be the person customers rely on
Fast learner

Nice to have

Experience with remote access or application delivery platforms
Familiarity with hosted accounting or ERP applications
Backup and cloud storage concepts
Interest in using AI tools to improve how support works

What we offer

€1,400 – €1,600 gross monthly [12 salaries]
Full-time, Nicosia-based (on-site)
A small team, direct access to decision-makers, no bureaucracy
Real ownership of the customer relationship

This position is open only to applicants who are currently residing in Cyprus and are legally eligible to work in Cyprus. Applications from candidates living outside Cyprus will not be considered.